- 100% Satisfaction Guaranteed
- 24/7 Emergency Response
- We Work With Insurances
You get someone on the phone right away. Not a voicemail. Not a callback in three hours. A real person who understands that water doesn’t wait and neither should you.
Within the hour, our team is on-site assessing what happened and what it’s going to take to fix it. You’ll know the scope before we start, the timeline before we tear anything out, and the cost before you’re asked to sign anything. That’s how property damage restoration in Old North Milwaukee should work.
Once the work starts, you’re not left guessing. You’ll have a project manager who keeps you updated, answers your questions without the runaround, and makes sure the job gets done right. When we’re finished, your home is dry, clean, and safe—not just patched up until the next problem shows up.
Flood Guys Restoration started because too many homeowners in Old North Milwaukee were getting burned by companies that inflated scopes, disappeared mid-job, or treated insurance money like a blank check. We decided to do the opposite.
We’re local. We know the basements in this neighborhood flood when the spring melt hits too fast. We know the older homes around here have plumbing that wasn’t built for Wisconsin winters. And we know that when something goes wrong, you need someone who’s going to be straight with you about what needs to happen and what it’s going to cost.
Our team has been helping homeowners recover from water damage, fire damage, and mold for years. We’re not the biggest disaster restoration company in Old North Milwaukee, but we’re the one people call when they want honest work and clear communication.
First, you call. We answer—24 hours a day, every day. You’ll talk to someone who can actually help, not a call center reading a script.
Next, we’re at your door within an hour in most cases. Our team walks through the damage with you, explains what happened, and lays out what needs to be done to stop further damage and start the restoration. You’ll get a written estimate that breaks down the work, the timeline, and the cost. No surprises.
Then the work starts. We extract water, set up drying equipment, remove damaged materials, and document everything for your insurance claim. Your project manager keeps you in the loop the entire time—what’s happening today, what’s happening tomorrow, and when you can expect to be back to normal.
Finally, we finish the job. That means your home is dry, repaired, and safe. We don’t leave until it’s done right, and we don’t bill you for work that didn’t need to happen in the first place.
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Our property damage restoration in Old North Milwaukee covers water damage from burst pipes, basement flooding, sewer backups, and storm intrusion. We handle fire and smoke damage from kitchen fires, electrical issues, and heating equipment malfunctions. And if mold shows up because water sat too long, we take care of that too.
Old North Milwaukee has a lot of homes built in the early to mid-1900s. That means older plumbing, aging foundations, and basements that weren’t designed with modern waterproofing. When those systems fail, the damage can spread fast. Our team knows how to work with these older structures without causing more problems.
We also handle the insurance side. Most homeowners call their insurance company first, then call us. That’s fine. We’ll work directly with your adjuster, provide documentation, and make sure your claim reflects the actual scope of damage. We’re not here to inflate numbers, but we’re also not going to let your claim get shortchanged because the adjuster missed something.
Every job includes water extraction, structural drying, moisture monitoring, debris removal, antimicrobial treatment, and full documentation. If reconstruction is needed, we handle that too. You’re not bouncing between contractors trying to coordinate schedules.
We typically arrive within an hour of your call. Water damage gets worse fast—drywall soaks through, flooring warps, and mold starts growing within 24 to 48 hours. The faster we can extract standing water and start drying things out, the less damage you’ll deal with overall.
Our 24-hour restoration company in Old North Milwaukee keeps crews on call around the clock because emergencies don’t wait for business hours. A burst pipe at 2 a.m. on a Sunday is just as urgent as one that happens Tuesday afternoon. When you call, you’ll reach someone who can dispatch a team immediately, not a voicemail telling you to call back in the morning.
Speed matters, but so does doing it right. We’re not just showing up to throw down some fans and leave. We’re assessing the damage, stopping the source if possible, extracting water, and setting up professional drying equipment that actually works.
First, stop the water source if you can do it safely. If it’s a burst pipe, shut off your main water valve. If it’s a leaking appliance, unplug it and turn off the supply line. If you’re not sure or it’s not safe, leave it and call us right away.
Next, move anything valuable out of the affected area if you can do it without risk. That means electronics, documents, furniture—anything that can be saved by getting it out of the water quickly. Don’t try to remove soaked carpeting or tear out drywall yourself. You could make the damage worse or expose yourself to contaminated water, especially if it’s a sewer backup.
Then call your insurance company and call us. You can do both at the same time. We’ll document everything for your claim, so you don’t have to worry about missing something the adjuster needs to see. The most important thing is getting professional help on-site fast so the damage doesn’t spread while you’re figuring out what to do next.
It depends entirely on the scope of damage. A small water leak caught early might cost a few thousand dollars to dry out and repair. A basement that flooded with three feet of water is going to cost significantly more because there’s more extraction, more drying time, and more reconstruction involved.
Most homeowners insurance policies cover sudden and accidental water damage, like a burst pipe or a roof leak from storm damage. They typically don’t cover flooding from outside sources—that requires separate flood insurance. They also don’t cover damage from long-term neglect, like a slow leak you ignored for months.
We provide a written estimate before starting any work, and we break down costs by category so you know exactly what you’re paying for. If insurance is covering it, we’ll work directly with your adjuster to make sure the claim is accurate. If you’re paying out of pocket, we’ll be straight with you about what’s necessary now and what can wait. We’re not here to sell you work you don’t need.
Most homeowners insurance policies cover restoration costs for sudden, accidental damage. That includes burst pipes, appliance leaks, storm damage, and fire damage. What they don’t usually cover is gradual damage from maintenance issues you ignored, or flooding from external sources like rivers or heavy rain—that requires separate flood insurance.
The key is documentation. Insurance companies want to see proof of what happened, how much damage occurred, and what work is necessary to fix it. That’s where we come in. We document everything with photos, moisture readings, and detailed notes that support your claim. We’ve worked with adjusters for years, so we know what they need to see.
You’ll want to call your insurance company as soon as damage happens, then call us. We’ll coordinate directly with your adjuster to make sure nothing gets missed. Some companies try to minimize claims to save money. We make sure the scope reflects reality. We’re not inflating anything, but we’re also not letting your claim get shortchanged because something wasn’t documented properly.
For minor water damage, you’re looking at three to five days of drying time, then another few days for repairs. For more extensive damage—like a flooded basement or fire damage—it could take two to three weeks depending on how much reconstruction is needed.
The drying phase can’t be rushed. We use moisture meters to track progress, and we don’t pull equipment until readings confirm everything is actually dry. Pulling fans too early just because it looks dry is how you end up with mold growth three weeks later. We’re not doing that.
Once drying is complete, reconstruction starts. That could mean replacing drywall, installing new flooring, repainting, or rebuilding entire rooms depending on what was damaged. We’ll give you a timeline upfront and keep you updated if anything changes. Most delays happen because of insurance approvals or material availability, not because we’re dragging our feet.
A good restoration company shows up fast, explains what’s happening in plain language, and gives you a written estimate before starting work. A bad one pressures you to sign paperwork immediately, asks for large deposits upfront, or gives you a vague estimate over the phone without seeing the damage.
You should also ask about certifications. Legitimate companies follow IICRC standards for water and fire restoration. That means their technicians are trained, their processes are proven, and their work meets industry benchmarks. If a company can’t show you proof of licensing, insurance, and certifications, that’s a red flag.
Finally, check reviews. Not just the star rating—read what people actually said. Look for patterns. Do they show up on time? Do they communicate clearly? Do they finish the job or disappear halfway through? A company that’s been in Old North Milwaukee for years will have a reputation, good or bad. Trust that over a slick website or a low bid that sounds too good to be true.
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