- 100% Satisfaction Guaranteed
- 24/7 Emergency Response
- We Work With Insurances
You get your property back without the smell, the stains, or the health hazards that raw sewage leaves behind. Our IICRC-certified process removes every trace of contamination from floors, walls, and air systems.
Your family returns to a space that’s actually safe, not just surface-clean. We eliminate the bacteria, viruses, and pathogens that sewage carries, plus the hidden moisture that feeds mold growth later.
No guesswork about whether it’s really clean. Our specialized equipment detects contamination you can’t see, and our testing confirms complete removal before we call the job finished.
Flood Guys Restoration has served Wauwatosa and the greater Milwaukee area as a family-owned restoration company focused on emergency response when disasters strike. We understand the unique challenges that Wisconsin weather and aging infrastructure create for local homeowners and businesses.
We live and work in this community. We’ve seen how quickly sewage problems escalate in Wauwatosa’s older neighborhoods, and we know which insurance companies local residents work with most often.
When you call us, you’re working with restoration professionals who follow IICRC standards and use the latest equipment, but also understand what it means to be your neighbor during a crisis.
We start with immediate containment to stop sewage from spreading to unaffected areas of your property. Our team shuts off water sources, removes standing contaminated water, and sets up barriers to protect the rest of your space.
Next comes extraction and removal of all contaminated materials that can’t be safely cleaned. This includes soaked drywall, insulation, flooring, and personal items that have absorbed sewage.
Then we clean and disinfect every surface using hospital-grade antimicrobials specifically designed for sewage contamination. Our equipment reaches into wall cavities, under flooring, and into HVAC systems where bacteria hide.
Finally, we dry and dehumidify the entire affected area while monitoring moisture levels continuously. Only when testing confirms complete drying and no remaining contamination do we clear the space for safe re-entry.
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Your sewage damage cleanup includes extraction of all contaminated water and materials, antimicrobial treatment of affected surfaces, complete drying and dehumidification, air purification, and final safety testing. We also coordinate directly with your insurance company to document the process and support your claim.
In Wauwatosa, sewage backups often result from tree root intrusion into older sewer lines, especially in neighborhoods with mature oak and maple trees. Heavy spring rains can overwhelm the city’s storm drainage system, causing backups through floor drains in basements.
We service both residential and commercial properties throughout Wauwatosa, from the historic homes near the village center to newer developments in the western areas. We understand local building codes and work with city inspectors when required for larger restoration projects.
We provide 24/7 emergency response and typically arrive at Wauwatosa properties within 90 minutes of your call. Sewage contamination spreads rapidly and becomes more hazardous the longer it sits, so immediate response is critical for both safety and property protection.
Our emergency response includes immediate water extraction, containment setup, and initial assessment. We bring all necessary equipment on the first visit, so we can begin extraction and contamination control immediately rather than making multiple trips while sewage continues to damage your property.
Coverage depends on the cause of the backup and your specific policy terms. Most standard homeowner’s policies exclude sewer backup unless you have specific sewer backup coverage added to your policy. However, if the backup results from a covered peril like a burst pipe, it may be covered under your base policy.
We work directly with insurance companies throughout the Milwaukee area and can help document the damage properly for your claim. Our detailed photos, moisture readings, and contamination reports provide the documentation adjusters need to process claims efficiently.
We recommend reviewing your policy with your agent to understand your coverage, and consider adding sewer backup coverage if you don’t already have it, especially in Wauwatosa where older sewer systems are more prone to backups.
Raw sewage contains dangerous bacteria, viruses, and parasites including E. coli, Salmonella, Hepatitis, and Giardia that cause serious illness through skin contact, inhalation, or accidental ingestion. Children, elderly family members, and anyone with compromised immune systems face the highest risk of severe complications.
Beyond immediate infection risks, sewage contamination creates conditions for toxic mold growth within 24-48 hours if not properly dried. Mold spores become airborne and can cause respiratory problems, allergic reactions, and long-term health issues.
Professional cleanup eliminates these health hazards through complete contamination removal, antimicrobial treatment, and thorough drying. DIY cleanup cannot achieve the level of decontamination necessary to make your home safe for occupancy.
We strongly advise against DIY sewage cleanup, even for small spills. Sewage is classified as Category 3 water damage (black water) by industry standards because of the serious health hazards it contains. Proper cleanup requires specialized equipment, antimicrobial products, and safety protocols that aren’t available to homeowners.
Even small amounts of sewage can contaminate much larger areas than visible, spreading bacteria into wall cavities, under flooring, and through HVAC systems. Without proper extraction equipment and moisture detection tools, contamination remains hidden and continues causing problems.
Professional cleanup costs less than the medical bills, additional property damage, and mold remediation that often result from inadequate DIY attempts. Our IICRC-certified process ensures complete decontamination and prevents ongoing health and property risks.
Complete sewage damage restoration typically takes 3-7 days depending on the extent of contamination and materials affected. The initial emergency response and water extraction happens within hours of our arrival, making your property safe for temporary occupancy in unaffected areas.
Drying and dehumidification usually requires 2-4 days of continuous equipment operation with daily monitoring. Reconstruction of removed materials like drywall and flooring adds additional time based on the scope of damage.
We provide daily updates on drying progress and coordinate reconstruction scheduling to minimize disruption to your routine. Our goal is complete restoration as quickly as safety allows, not rushing through critical decontamination steps that protect your long-term health and property value.
Stop using water fixtures connected to the affected drain system immediately to prevent additional sewage from backing up. Turn off electricity to affected areas if there’s any chance of electrical contact with contaminated water, but only if you can safely reach the breaker panel.
Evacuate people and pets from contaminated areas and avoid walking through sewage if possible. If you must enter the area, wear rubber boots and gloves, and wash thoroughly afterward. Don’t try to clean up the sewage yourself or use regular household cleaning products.
Call us immediately for emergency response while the situation is still contained. Take photos for insurance documentation if you can do so safely, but don’t delay professional response to document everything. The faster we can begin extraction and decontamination, the less damage spreads throughout your property.
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