- 100% Satisfaction Guaranteed
- 24/7 Emergency Response
- We Work With Insurances
That moment when you discover sewage in your basement, your stomach drops. The smell hits you first. Then the reality—your kids can’t play down there. Your finished basement is ruined. You’re terrified about what this contamination means for your family’s health.
Here’s what happens when we take over. Within hours, you’ll watch the contaminated water disappear completely. The overwhelming stench that made you gag? Gone. Those dangerous bacteria and viruses threatening your family? Eliminated with hospital-grade sanitization.
Your basement becomes safe again. Your children can play. You can sleep without worrying about hidden health risks lurking in your home’s foundation.
We serve St. Francis families who face the same challenges we do. We know these older homes—many built around 1959—and how their aging sewer systems create unique problems for basement living spaces.
We’re not some corporate cleanup crew from Milwaukee. We’re your neighbors. When sewage backup strikes your Kinnickinnic Avenue home or floods your basement on Pennsylvania Avenue, we respond like it’s happening to our own family.
St. Francis homeowners trust us because we understand what matters most—getting your family back to normal life safely and quickly. No runaround. No corporate policies. Just neighbors helping neighbors through their worst days.
We start by making sure everyone stays safe. No family members in contaminated areas. We assess the damage, identify the contamination source, and set up barriers to prevent sewage from spreading to clean parts of your home.
Then comes the heavy lifting. Industrial extraction equipment removes every drop of contaminated water and sewage. This isn’t a wet vacuum job—we use professional-grade systems designed specifically for hazardous waste removal.
Next, we sanitize everything. Hospital-grade disinfectants eliminate bacteria, viruses, and pathogens from every surface. We treat visible areas and spaces where contamination hides. Finally, commercial drying equipment prevents mold growth while specialized deodorization systems eliminate odors completely—not just cover them up.
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Your sewage cleanup includes complete contaminated water extraction, professional hazmat sanitization, structural drying, and permanent odor elimination. We handle contaminated material disposal, antimicrobial treatment, and air purification.
St. Francis homes present specific challenges. Many basements here serve as family rooms, home offices, or play areas. When sewage enters through floor drains—common in homes from the 1950s and 1960s—it affects spaces your family actually lives in, not just storage areas.
We also handle the insurance maze. Most St. Francis homeowners don’t realize standard policies exclude sewage backup coverage. We document everything properly, work directly with your insurance company, and help you understand exactly what coverage you have. Our detailed reports often make the difference between claim approval and denial.
We typically arrive at St. Francis homes within one hour of your emergency call, 24 hours a day. Sewage contamination creates immediate health risks that get worse every hour, so these calls get priority response.
Speed matters because sewage contains dangerous bacteria, viruses, and parasites that become airborne as contaminated water sits. The longer it remains, the deeper it penetrates flooring, drywall, and furniture. We’ve seen delays of just a few hours turn manageable cleanups into major restoration projects.
Our rapid response also prevents mold growth, which starts within 24-48 hours in sewage-contaminated environments. Getting there fast means less damage, lower costs, and faster recovery for your family.
Sewage contains hepatitis, E. coli, salmonella, and other dangerous pathogens that cause gastrointestinal infections, skin conditions, and respiratory illnesses. Children, elderly family members, and anyone with compromised immune systems face the highest risk of serious illness.
The contamination becomes airborne as sewage sits, meaning your family doesn’t need direct contact to get sick. Simply breathing contaminated air can cause health problems. Raw sewage also contains industrial chemicals and toxins that cause skin irritation and allergic reactions.
This is why we evacuate affected areas immediately and use hazmat-level protective equipment during cleanup. We’re trained in hazardous waste handling and have the specialized equipment to eliminate these health risks completely—not just reduce them.
Standard homeowner’s insurance typically excludes sewage backup damage unless you purchased specific “sewer backup coverage” as an additional endorsement. This optional coverage usually costs under $100 per year but must be added before problems occur.
We work directly with insurance companies and help document everything properly for claims. Even without sewer backup coverage, some policies may cover related damage depending on the specific cause—like if a city main backup affects your home.
Call your insurance company immediately when sewage backup occurs, even if you’re unsure about coverage. Claim deadlines often apply, and proper professional documentation from day one significantly improves your chances of coverage approval.
Sewage odors can’t be masked with air fresheners or covered with cleaning products—they must be eliminated at the molecular level through professional deodorization. We use industrial ozone generators and hydroxyl processors that break down odor-causing compounds completely.
First, we remove all porous materials that can’t be properly sanitized—contaminated drywall, carpeting, and insulation that holds odor-causing bacteria. Then we treat all remaining surfaces with antimicrobial solutions that kill bacteria at the source of odors.
Finally, we treat the air itself using specialized equipment that eliminates odor molecules rather than masking them. This prevents odors from returning weeks or months later, which commonly happens with inadequate cleanup attempts.
Never attempt DIY sewage cleanup. Raw sewage contains dangerous pathogens requiring hazmat-level protective equipment and specialized training to handle safely. Improper cleanup exposes your family to serious illness and usually makes contamination worse.
Professional cleanup requires industrial extraction equipment, hospital-grade disinfectants, and commercial drying systems that aren’t available to homeowners. Shop vacuums and household cleaners can’t handle sewage contamination volume or danger level safely.
DIY attempts also typically lead to mold growth, permanent odors, and structural damage that costs far more to fix later than professional cleanup costs upfront. Insurance companies also require professional documentation and cleanup for coverage consideration.
Most St. Francis sewage cleanup projects take 2-4 days from emergency response to complete restoration, depending on contamination extent and affected square footage. Emergency extraction and initial sanitization typically happen within hours of our arrival.
The drying process usually takes longest because we must eliminate all moisture completely to prevent mold growth. Industrial dehumidifiers and air movers run continuously until moisture levels return to normal. Rushing this process creates expensive problems later.
Most families can safely use unaffected areas of their home within 24 hours of our arrival. We provide daily updates and explain exactly what’s happening each step of the way until your home is completely safe and restored.
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