- 100% Satisfaction Guaranteed
- 24/7 Emergency Response
- We Work With Insurances
This isn’t regular water damage. Sewage is Category 3 “black water”—the most dangerous contamination your home can face. It carries bacteria, viruses, and pathogens that can seriously harm your family’s health.
You need this fixed right. No shortcuts. No wondering if it’s really clean. When we’re done, your home is genuinely safe again—completely decontaminated, properly dried, and restored to livable condition.
We handle the dangerous work so you don’t risk exposure. Our team removes every trace of contamination, disinfects with hospital-grade agents, and prevents the mold growth that starts within 24-48 hours of water damage.
Flood Guys Restoration is family-owned and Franklin-focused. We’ve seen how quickly sewage problems escalate in older Franklin homes, especially during spring melts when drainage systems get overwhelmed near the Root River.
We’re not some distant corporate team reading from a manual. We know Franklin’s infrastructure, understand local building codes, and respond within the hour because we live and work in this community too.
You get HomeAdvisor-screened professionals available 24/7. We guarantee our work completely—if you’re not satisfied after we leave, we return and fix it free. No questions asked.
We start with a complete safety assessment. Our technicians evaluate contamination levels, test for airborne pathogens, and identify structural risks. You get a clear plan that addresses your specific situation—no cookie-cutter approach.
Containment comes next. We isolate affected areas with barriers and negative air pressure to stop contamination from spreading. This protects your family and keeps clean areas of your home safe during the restoration process.
Then we extract everything contaminated. Specialized equipment removes all sewage and contaminated materials safely. We follow strict hazardous waste protocols—the same standards used by emergency responders and hospitals.
Finally, we disinfect and dry completely. EPA-approved disinfectants eliminate bacteria, viruses, and parasites. Industrial dehumidifiers and air movers ensure thorough drying that prevents mold growth and secondary damage.
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Your service includes complete water extraction, professional decontamination, and thorough disinfection of all affected areas. We remove contaminated materials that can’t be salvaged and handle hazardous waste disposal according to Wisconsin regulations.
Franklin’s unique challenges get special attention. Spring snowmelt overwhelms drainage systems. Lower-lying homes near the Root River face recurring issues. We understand these local patterns and include preventive measures in our restoration approach.
Insurance documentation is handled completely. We photograph everything, document moisture levels, and provide comprehensive reports that support your claim. We work directly with adjusters to streamline approval and get you the coverage you deserve.
Don’t risk it. Sewage contains dangerous pathogens—E. coli, Salmonella, Hepatitis, and other bacteria that cause severe illness. Even brief exposure can lead to serious gastrointestinal problems, respiratory infections, and skin conditions.
Professional cleanup requires specialized equipment you don’t have. HEPA respirators, hazmat suits, industrial extractors, and EPA-approved disinfectants. Without proper protection and training, you’re likely to spread contamination throughout your home and expose your family to health hazards.
Our certified technicians follow strict safety protocols developed for hazardous waste cleanup. We have the training, equipment, and experience to eliminate contamination completely while keeping everyone safe.
We respond 24/7 and typically arrive at Franklin properties within 2 hours. Sewage emergencies can’t wait—contamination spreads rapidly and health risks multiply with every passing hour.
Time matters because bacteria thrive in warm, moist conditions. What starts as a manageable cleanup can become a major health hazard and expensive restoration project if delayed. Mold begins growing within 24-48 hours, turning your sewage problem into an even bigger nightmare.
Our emergency team arrives fully equipped with industrial extraction equipment, containment systems, and professional-grade disinfectants. We start containment immediately to protect your family and minimize property damage.
Coverage depends on your specific policy and what caused the backup. Many homeowner’s policies include sewer backup coverage, but you need to verify your exact coverage limits and deductibles with your insurance provider.
We handle insurance documentation and work directly with adjusters. Our team provides detailed damage reports, photographs, moisture readings, and comprehensive restoration plans that support your claim. We know what insurance companies require for approval.
When your policy includes sewer backup coverage, it typically covers water extraction, decontamination, material removal, and restoration costs. We’ll advocate for you throughout the claims process to ensure you receive fair compensation.
Sewage carries dangerous pathogens including E. coli, Salmonella, Hepatitis, and antibiotic-resistant bacteria that cause serious illness. Exposure leads to gastrointestinal problems, respiratory infections, skin conditions, and allergic reactions. Children and elderly family members face the highest risk.
Raw sewage also produces toxic gases like hydrogen sulfide and methane that cause respiratory problems and other health complications. These gases can become concentrated in basements and enclosed spaces, creating additional hazards.
Contamination penetrates porous materials like drywall, insulation, and flooring where bacteria continue multiplying even after visible sewage is removed. Professional decontamination eliminates these hidden dangers that household cleaners can’t reach.
Mold prevention starts with complete moisture elimination. We use industrial dehumidifiers and high-velocity air movers to dry all affected materials thoroughly. Mold can begin growing within 24-48 hours, so we monitor moisture levels continuously until everything reaches safe levels.
Our moisture detection equipment identifies hidden dampness in walls, subfloors, and other areas where mold typically develops. We don’t consider the job complete until moisture readings return to normal ranges throughout your home.
Antimicrobial treatments applied to affected surfaces inhibit future mold and bacteria growth. We continue monitoring the drying process for several days if necessary, adjusting equipment and treatment to ensure your home stays mold-free.
Stay out of contaminated areas completely. Don’t try to clean anything yourself—this spreads contamination and puts your health at risk. Keep children and pets away from affected areas until our professionals arrive.
Turn off electricity to flooded areas if you can do so safely. Never enter standing water where electrical outlets or appliances might be submerged. Document damage with photos for insurance, but do this safely without entering contaminated zones.
Improve ventilation by opening windows and doors if possible, but don’t use fans that might spread airborne contaminants. Avoid household cleaners or disinfectants—chemical mixing creates dangerous fumes. Our emergency team handles all safety procedures upon arrival.
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