- 100% Satisfaction Guaranteed
- 24/7 Emergency Response
- We Work With Insurances
You’re not calling a restoration company because you want to. You’re calling because something went wrong, and now you need it fixed—correctly, quickly, and without the runaround.
When the job’s done, your floors are dry. Your walls are structurally sound. The smell is gone. You’re not wondering if mold is growing behind something, or if the “fixed” area is going to fall apart in six months.
You also know what the work cost and why. You’ve seen documentation for your insurance company. And if you had questions during the process, someone actually picked up the phone and answered them. That’s what property damage restoration in Lower East Side, WI should look like—and it’s exactly what you’ll get when you work with a team that treats your situation like it matters.
We started Flood Guys Restoration because too many homeowners in Lower East Side, WI were getting burned by companies that overpromised, underdelivered, or disappeared halfway through the job. We built this business to be the opposite of that.
We’re local. We know how Wisconsin weather works—the freeze-thaw cycles, the summer storms that drop inches of rain in an hour, the ice dams that show up every January. We’ve seen what happens when basements flood at 2 a.m. and when a kitchen fire turns a Tuesday into a disaster.
Every job gets a dedicated project manager. You’ll know who’s running your restoration, what’s happening next, and when to expect updates. No one’s ghosting you or handing you off to someone new every time you call.
When you call, someone answers. Not a voicemail. Not an answering service in another state. A real person who can get a team to your property fast—usually within the hour.
Once we’re on-site, we assess the damage. That means checking what you can see and what you can’t—moisture behind walls, structural concerns, contamination risks. We’ll walk you through what needs to happen, what it’s going to cost, and how long it’ll take. If insurance is involved, we document everything and work directly with your adjuster to keep the claims process moving.
Then we get to work. Water extraction, drying, demo if needed, cleaning, and reconstruction. You’ll get updates as we go. And when the job’s finished, you’ll have a home that’s been restored the right way—not patched up and hoped for the best.
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You’re getting a full-service response. That starts with emergency water extraction and drying if you’ve got flooding. It includes fire and smoke damage cleanup if you’ve had a house fire. It covers mold remediation if you’ve got growth from a long-term leak or humidity issue.
Lower East Side, WI sees its share of severe weather. We’ve handled storm damage from the kind of summer systems that drop hail, blow out windows, and tear up roofs. We’ve responded to basement floods caused by sewer backups and sump pump failures during heavy rain events. And we’ve dealt with plenty of frozen pipe bursts during those stretches in January and February when temps don’t get above zero for days.
Every restoration job includes moisture detection using thermal imaging and hygrometers, industrial-grade drying equipment, antimicrobial treatment where needed, and full documentation for insurance. You’re also getting a team that’s IICRC-certified, which means we’re following the actual standards for safe, effective restoration work—not just winging it.
If you call us during an active emergency, we’re typically on-site within an hour. That matters because the first few hours after water or fire damage make a huge difference in how much secondary damage occurs.
Water starts soaking into subflooring, drywall, and insulation almost immediately. Mold can begin growing within 24 to 48 hours if moisture isn’t removed. Fire damage creates acidic soot that keeps eating away at surfaces the longer it sits. So the faster a restoration company responds, the less destruction you’re dealing with and the lower your final repair costs.
We run 24/7 availability because disasters don’t wait for business hours. Whether it’s a Sunday morning or the middle of the night, you’ll reach someone who can dispatch a crew to your property in Lower East Side, WI right away.
Most homeowners insurance policies cover sudden, accidental damage like burst pipes, fire, and storm damage. They typically don’t cover long-term neglect or maintenance issues like a slow leak you ignored for months.
The key is documentation. Insurance companies want to see proof of what happened, how much damage occurred, and what work is necessary to restore your home. That’s where working with a restoration company that understands the claims process makes a difference.
We document everything with photos, moisture readings, and detailed scope-of-work reports. We communicate directly with your adjuster and provide the backup they need to process your claim. And we’ll walk you through what your policy covers, what your deductible is, and whether there are any gaps you need to know about upfront. You shouldn’t be surprised by costs after the work is done.
Cleanup means removing the water and drying out the space. Restoration means putting your home back together so it’s livable again—and doing it right so you don’t have problems down the road.
A lot of companies will extract water, set up fans, and call it done. But if moisture is still trapped in wall cavities or under flooring, you’re going to end up with mold, rot, and structural damage later. Full property damage restoration includes moisture detection, complete drying using dehumidifiers and air movers, antimicrobial treatment, removal of damaged materials that can’t be saved, and reconstruction of anything that had to come out.
In Lower East Side, WI, we see this a lot with basement floods. The water gets pumped out, but the drywall and insulation are soaked. If that doesn’t get handled correctly, you’ll have a mold problem within a week. We make sure the space is fully dried, treated, and rebuilt so you’re not dealing with the same issue twice.
It depends on the extent of the damage. A small water leak that affected one room might take three to five days to dry and restore. A whole-basement flood or a house fire can take several weeks, especially if reconstruction is involved.
Drying time is usually the longest part of the process. Even with industrial equipment running, it can take several days to pull moisture out of floors, walls, and structural materials. We monitor moisture levels daily using meters, and we don’t move forward with repairs until everything hits safe, dry readings.
Once drying is complete, reconstruction moves faster. But we’re not rushing through the work just to close out the job. You’re getting quality repairs that pass inspection and hold up long-term. We’ll give you a realistic timeline upfront and keep you updated if anything changes during the process.
Not always, but it depends on what happened and where the damage is. If the restoration work is contained to a basement or a single room, and there’s no safety risk, you can usually stay in your home while we work.
If you’ve had a fire, there may be air quality concerns from soot and smoke residue. If there’s significant mold growth or contaminated water from a sewer backup, we’ll recommend staying elsewhere until the space is cleaned and safe. And if we’re doing major reconstruction that involves dust, noise, and equipment running around the clock, it’s often easier to stay with family or in a hotel for a few days.
We’ll assess the situation and give you an honest answer about whether it makes sense to stay or go. If your insurance policy includes loss-of-use coverage, that can help pay for temporary housing while the work gets done. We’ll help you understand what’s covered and coordinate with your adjuster if you need to file for those benefits.
First, make sure everyone is safe. If there’s standing water and electrical outlets or appliances are involved, don’t walk through it until power is shut off. If there’s been a fire, don’t re-enter until the fire department clears the scene.
Once it’s safe, call your insurance company and a restoration company right away. Don’t wait for the adjuster to come out before starting emergency services—most policies require you to mitigate further damage, and delays can actually hurt your claim. Start documenting everything with photos and videos if you can do so safely.
If you’ve got water damage, move valuables and furniture out of affected areas if possible. Don’t try to dry things out yourself with household fans—you won’t remove moisture from inside walls and floors, and you might make things worse. Let a 24-hour restoration company in Lower East Side, WI handle the extraction and drying with the right equipment. The faster you act, the better your outcome and the lower your total costs.
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