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You’re not dealing with regular water damage here. Sewage contamination carries bacteria, viruses, and parasites that can make your family seriously ill. The smell is just the beginning—what you can’t see is what’s dangerous.
Professional sewage cleanup means your property gets restored to actually safe conditions, not just visually clean. We eliminate contamination at the source, disinfect everything properly, and make sure harmful pathogens can’t establish themselves in your home.
When we’re done, you can breathe easy knowing your family is protected from the health risks that improper cleanup leaves behind.
Flood Guys Restoration is a family-owned company that’s been serving the Menomonee River Valley and surrounding Southern Wisconsin communities for years. We’re not some franchise operation—we’re your neighbors who understand the unique challenges properties face in this area.
We know about the aging sewer infrastructure in older Menomonee River Valley neighborhoods. We understand how tree roots from the area’s mature trees can cause backup problems. And we’ve seen how the region’s heavy spring rains can overwhelm systems that worked fine all winter.
When sewage emergencies hit local families, they call us because we respond fast, work thoroughly, and guarantee our results from start to finish.
First, we assess exactly what you’re dealing with. Not all sewage situations are the same, and the cleanup approach depends on the source, contamination level, and affected materials. This assessment determines everything that follows.
Next, we contain the affected area to prevent contamination from spreading to clean parts of your property. Then we remove all contaminated water and materials using specialized extraction equipment designed for hazardous waste.
The critical step most people don’t understand is the disinfection process. We don’t just clean surfaces—we eliminate pathogens using EPA-approved disinfectants applied at the right concentrations and contact times. Finally, we conduct a thorough inspection to verify that all contamination has been eliminated and your property meets safety standards.
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Professional sewage cleanup isn’t just about removing what you can see. We handle the complete contamination removal process, including materials that can’t be saved and need replacement. Drywall, insulation, and carpeting that’s been contaminated often can’t be properly disinfected and must be removed.
In the Menomonee River Valley area, we frequently deal with basement sewage backups caused by the region’s combined storm and sanitary sewer systems. When heavy rains hit, these systems can become overwhelmed, pushing sewage back into homes through floor drains and basement fixtures.
We document everything for your insurance claim, work directly with your insurance company, and provide the detailed reporting they require. Most homeowners don’t realize that sewage backup coverage is typically a separate endorsement on their policy, not part of standard homeowners insurance.
Sewage contamination poses serious health risks that go far beyond the obvious smell and mess. Raw sewage contains harmful bacteria like E. coli and Salmonella, viruses including hepatitis A, and parasites that can cause severe illness through contact, ingestion, or inhalation.
The contamination doesn’t stay where you can see it. It penetrates porous materials like drywall, insulation, and subflooring, creating hidden health hazards that can persist for months if not properly addressed. Children, elderly family members, and anyone with compromised immune systems face even greater risks.
Professional cleanup eliminates these health threats completely, while DIY attempts often leave dangerous contamination behind in places you can’t see or reach.
Standard homeowners insurance typically doesn’t cover sewage backup damage without a specific endorsement or rider. This coverage usually costs between $50-$250 per year but provides coverage limits of $5,000-$10,000 for sewage-related damage.
If you don’t have sewage backup coverage, you may still have protection if the backup was caused by a covered peril like a burst pipe. However, if the backup resulted from municipal sewer system problems, tree root intrusion, or system overload during heavy rains, you’re likely not covered without the specific endorsement.
We document everything properly for insurance claims and work directly with your insurance company to maximize your coverage. We also provide detailed reporting that helps support your claim and speeds up the settlement process.
We provide 24/7 emergency response because sewage contamination becomes more dangerous and more expensive to address with every hour that passes. Our goal is to be on-site within hours of your call, regardless of the time of day or weather conditions.
Time is critical with sewage contamination. Harmful bacteria and viruses multiply rapidly in the right conditions, and contamination spreads to unaffected areas of your property. The longer sewage sits, the more materials become unsalvageable and need replacement rather than cleaning.
Our rapid response also helps minimize your insurance claim costs. Insurance companies recognize that immediate professional intervention prevents secondary damage like mold growth, which can turn a manageable claim into a major restoration project.
Sewage cleanup requires completely different protocols, equipment, and safety measures than clean water damage restoration. Sewage is classified as “black water” – the most contaminated category that poses serious health risks and requires specialized handling procedures.
Unlike clean water damage where materials can often be dried and saved, sewage-contaminated materials frequently need complete removal and replacement. Porous materials like drywall, insulation, and carpeting can’t be effectively disinfected once they’ve absorbed sewage contamination.
The disinfection process is also completely different. We use EPA-approved antimicrobial treatments specifically designed to eliminate sewage-borne pathogens, applied at precise concentrations and contact times. Regular water damage restoration doesn’t address these contamination concerns.
Sewage cleanup costs vary significantly based on the extent of contamination, affected materials, and size of the impacted area. For basement sewage backups with two feet of standing water, costs typically start around $2,800 and can increase substantially if extensive material replacement is required.
The scope of work depends on what materials can be saved versus what needs replacement. Hardwood floors might be salvageable with proper treatment, while carpeting and padding almost always require disposal. Drywall contamination often means cutting out and replacing sections up to the flood line.
Without proper insurance coverage, homeowners typically spend between $2,000-$10,000 for complete sewage cleanup and restoration. However, attempting DIY cleanup often leads to hidden contamination problems that cost much more to address later, plus the ongoing health risks to your family.
DIY sewage cleanup is strongly discouraged because it puts your health at serious risk and often leaves dangerous contamination behind. Proper sewage cleanup requires specialized protective equipment, EPA-approved disinfectants, and professional-grade extraction equipment that most homeowners don’t have access to.
The biggest problem with DIY cleanup is what you can’t see. Sewage contamination penetrates porous materials and spreads to areas that aren’t obvious. Without proper moisture detection equipment and contamination testing, you’ll miss contaminated areas that continue to pose health risks.
Professional cleanup also includes proper disposal of contaminated materials according to hazardous waste regulations. Improper disposal can result in fines and continued contamination problems. Insurance companies also typically require professional documentation and may not accept DIY cleanup for claims purposes.
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