- 100% Satisfaction Guaranteed
- 24/7 Emergency Response
- We Work With Insurances
You walk back into a completely restored space where flood damage becomes a memory, not an ongoing nightmare. Your floors are solid underfoot, your air smells fresh instead of musty, and your belongings are cleaned and salvaged wherever possible.
The overwhelming stress disappears because you know the restoration was done scientifically—not just surface-level cleanup that leads to mold problems months later. Your insurance claim processes smoothly because every detail was documented by professionals who speak their language.
Most importantly, your Story Hill property functions normally again within days, not weeks. Your family’s health isn’t threatened by hidden moisture or contamination. That’s what proper flood damage cleanup delivers when handled by restoration specialists who understand both the emergency response and the long-term science of water damage.
We serve Story Hill as a family-owned business that understands exactly what Wisconsin weather can do to your property. We’re not a national franchise with rotating crews who don’t know the area—we’re your neighbors who’ve seen how Milwaukee County’s aging infrastructure handles heavy rains.
We know Story Hill’s specific challenges: basement flooding during spring snowmelt, sewer backups when storms overwhelm the system, and the way water moves through older homes with original foundations. When southeast Wisconsin saw over 10 inches of rain in recent historic flooding, we were responding to emergency calls throughout the area.
Our reputation is built on one simple principle: show up fast, work efficiently, and don’t leave until your property is completely restored. Story Hill residents keep our number handy because they know we answer the phone and actually show up when disaster strikes.
We start with professional moisture detection equipment that reveals exactly where water has traveled—including hidden areas that look dry but aren’t. This scientific assessment determines what can be saved, what must be replaced, and how much drying equipment is needed.
Next comes rapid water extraction using truck-mounted pumps, followed by strategic placement of industrial dehumidifiers and air movers. We’re not just removing visible water—we’re pulling moisture from inside walls, under flooring, and from building materials that could harbor mold growth for months.
The final phase includes antimicrobial treatment, air scrubbing to remove contaminants, and complete sanitization of affected areas. We monitor moisture levels daily and don’t remove equipment until readings confirm everything is completely dry. Most Story Hill flood cleanup projects finish within 3-5 days, with full documentation provided for your insurance claim.
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Your flood damage cleanup includes complete water extraction, structural drying, mold prevention treatment, content cleaning, and sanitization of all affected areas. We handle everything from emergency water removal to coordinating final repairs—no juggling multiple contractors during a crisis.
Story Hill’s location means we understand local flooding patterns: how spring thaws affect basements, why certain streets flood during heavy storms, and the unique challenges of Milwaukee County’s older housing stock. We work directly with your insurance company, providing the detailed documentation and professional estimates they require for proper claim processing.
Emergency services include 24/7 water extraction, emergency board-up if flooding has damaged windows or doors, and coordination with licensed contractors for structural repairs. The goal is managing every aspect of your flood recovery so you can focus on getting your life back to normal instead of coordinating disaster response.
We maintain 24/7 emergency response and typically arrive at Story Hill properties within 60-90 minutes of your call. Speed matters because water damage doubles every few hours—what starts as a basement flood can affect your entire home’s structure if not addressed immediately.
Our rapid response includes immediate water extraction, emergency measures to protect salvageable belongings, and setup of drying equipment to prevent mold growth. We keep crews ready to deploy at any time because flood emergencies don’t follow business hours.
The faster we start professional water extraction and drying, the more of your property we can save and the lower your total restoration costs will be. Every hour of delay means more materials that must be replaced instead of restored.
Standard homeowner’s policies typically don’t cover external flooding from storms or overflowing waterways, but they usually do cover internal water damage from burst pipes, appliance failures, or sewer backups. Coverage depends on your specific policy and the water source.
We work directly with all major insurance companies and know exactly how to document flood damage for successful claims. Our team photographs all affected areas, records detailed moisture readings, and provides professional estimates that meet insurance industry standards.
We’ll coordinate with your insurance adjuster during their inspection and can often arrange direct billing so you don’t pay out of pocket while waiting for reimbursement. Even if you’re unsure about coverage, don’t delay calling us—waiting while water damage spreads will only increase your total costs regardless of insurance coverage.
Mold prevention requires complete water removal and thorough drying within 24-48 hours of flooding. We use professional-grade moisture meters, dehumidifiers, and air movers to ensure all building materials reach proper dryness levels—not just surface dry, but completely dry throughout their thickness.
We apply EPA-approved antimicrobial treatments to all affected surfaces and use HEPA air scrubbers to capture mold spores during the drying process. Any materials that can’t be properly dried—like soaked insulation or carpet padding—are removed and replaced rather than risking future mold contamination.
Our moisture monitoring continues until all readings are within normal ranges. We don’t consider the job complete until scientific measurements confirm your property is completely dry. This thorough approach prevents the mold growth that often appears weeks after inadequate flood cleanup.
Ensure safety first—avoid standing water if there’s any electrical hazard risk, and don’t contact potentially contaminated floodwater with bare skin. If safe to do so, shut off electricity to flooded areas and stop the water source if possible.
Document the damage with photos for insurance purposes, but don’t delay professional help. Water damage spreads rapidly and becomes exponentially more expensive to repair with each passing hour. Call your insurance company to report the claim, then call us for immediate water extraction.
Don’t attempt DIY cleanup of major flooding—contaminated water requires professional handling and safety equipment, plus improper drying techniques lead to mold problems that can cost more than the original flood damage. Move valuable items to dry areas if you can safely, but leave water removal and structural drying to professionals with proper equipment.
Most residential flood cleanup in Story Hill takes 3-5 days for complete structural drying, depending on flooding extent and affected materials. Water extraction happens within hours of our arrival, but proper drying takes time to prevent future problems.
Timeline factors include water volume, how long it sat before cleanup began, types of building materials affected, and current weather conditions. Concrete basement floods typically dry faster than multi-floor flooding that affects wood framing, insulation, and drywall.
We monitor moisture levels daily with professional equipment and won’t remove drying equipment until readings confirm everything is completely dry. Rushing this process to save time leads to mold problems later that cost far more than taking the time to do it right. Any reconstruction work begins after complete drying and adds additional time based on repair scope.
Yes, we manage all insurance documentation and work directly with your insurance company throughout the claims process. This includes comprehensive damage assessments, professional moisture readings, detailed photo documentation, and written estimates that match insurance industry standards.
We communicate directly with insurance adjusters, provide all required documentation, and often arrange direct billing so you avoid out-of-pocket expenses while waiting for claim settlement. Our experience with major insurance companies helps ensure you receive fair coverage for all flood damages.
We also help you understand your policy coverage and advocate for appropriate claim settlements. Having processed hundreds of flood damage claims, we know how to present documentation that speeds approval and payment. This insurance assistance is included with our restoration services—no additional fees for claims support.
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