- 100% Satisfaction Guaranteed
- 24/7 Emergency Response
- We Work With Insurances
You’re not just getting water extracted—you’re protecting your family’s biggest investment from the kind of damage that destroys Wisconsin homes every year. While recent flooding left some Milwaukee area residents facing $150,000 in uncovered repairs, our systematic approach prevents that nightmare scenario.
Your Story Hill home returns to being the safe, comfortable space your family deserves. No hidden moisture waiting to cause problems later. No mold growth threatening your family’s health. No wondering if structural damage will surface months down the road.
Most importantly, you keep the home value that makes Story Hill such a desirable neighborhood. With median home values around $261,735, proper restoration isn’t just about comfort—it’s about protecting your financial future.
Flood Guys Restoration has been family-owned and operated in the Milwaukee metro area for years, serving Story Hill with the personal attention you won’t get from national chains. We live and work here, which means we understand what makes your neighborhood special.
We know Story Hill’s unique character—from the historic homes near American Family Field to the community spirit that brings neighbors together during Milwaukee Brewers games. When water damage strikes your home on Robin Yount Drive or near Doyne Park, you need someone who gets the local landscape.
Our team understands how Wisconsin’s increasingly severe weather affects older home foundations, how Story Hill’s elevation and proximity to the Menomonee River creates specific drainage challenges, and exactly which insurance companies serve our community best. That local knowledge makes all the difference when your home needs restoration.
We start with a comprehensive damage assessment that goes beyond what you can see. Our trained technicians identify affected areas, potential safety hazards, and hidden moisture that could cause problems later. You get a complete picture of what needs attention and a tailored restoration plan.
Water extraction comes next, using professional-grade equipment that removes standing water fast and thoroughly. We’re talking industrial pumps and specialized extractors—not the shop vacs some companies try to pass off as professional equipment. Speed matters because Wisconsin’s humidity means every hour counts.
Our drying and dehumidification process uses advanced monitoring to ensure complete moisture removal from walls, floors, and structural materials. We don’t guess—we measure humidity levels and moisture content until everything reaches safe, dry conditions that prevent mold growth.
Throughout the entire process, we document everything for your insurance claim and handle the communication with your insurance company. You focus on your family and getting back to normal while we handle the restoration complexities.
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Our water damage restoration covers every aspect of recovery—from initial emergency response through final repairs and restoration. You get water extraction, structural drying, mold prevention, insurance documentation, and repairs all coordinated through one trusted local team.
Story Hill homeowners face specific challenges that out-of-state companies don’t understand. Wisconsin has seen over $40 million in flood insurance claims in recent decades, with damage totals continuing to rise as extreme weather becomes more common. Your restoration needs to be built for these local conditions.
We provide true 24/7 emergency response because water damage doesn’t wait for convenient timing. Whether it’s a frozen pipe bursting during a February cold snap or storm flooding during Wisconsin’s unpredictable spring weather, our local team responds immediately to minimize damage.
Insurance claim support is included with every job. We know which documentation Wisconsin insurance companies require, how to present damage assessments that get approved quickly, and how to communicate with adjusters to maximize your covered benefits. No claim denials due to improper procedures.
We provide 24/7 emergency response throughout Story Hill and the greater Milwaukee area, typically arriving within an hour of your call. You reach our local team directly—not an answering service or call center in another time zone.
Speed matters because water damage escalates rapidly in Wisconsin’s climate. Within the first 24 hours, water spreads into materials that might otherwise be saved. After 48 hours, mold growth often begins, especially in basements and lower levels common in Story Hill homes.
Story Hill’s central location and excellent highway access means we can reach most properties quickly, but our emergency response operates around the clock, including weekends, holidays, and during severe weather when other companies might delay service.
Coverage depends entirely on the water source and your specific policy terms. Standard homeowners insurance typically covers sudden, accidental water damage like burst pipes, appliance failures, or roof leaks, but excludes flooding from external sources like storm runoff or sewer backups.
Wisconsin’s recent flooding disasters left thousands of homeowners discovering too late that flood damage requires separate flood insurance policies. Some Story Hill residents faced over $150,000 in uncovered damages because they assumed their homeowners policy provided flood protection.
We work directly with your insurance company from day one, providing proper documentation, detailed damage assessments, and clear communication that maximizes your covered benefits. Our experience with Wisconsin insurance companies means we know how to present claims that get approved quickly and completely.
We’re locally owned and operated specifically in the Milwaukee metro area, which means we understand Story Hill’s housing characteristics, weather patterns, and community needs. You’re not dealing with a national franchise that applies the same cookie-cutter approach everywhere.
Our systematic restoration process ensures nothing gets missed. We assess thoroughly, extract completely, dry properly, prevent mold growth, and restore your property to pre-loss condition. Every step gets documented for insurance purposes, and we guarantee satisfaction on every job.
Most importantly, we bring local accountability. Our reputation depends on how we treat Story Hill neighbors, not corporate metrics tracked from another state. When you need follow-up service or have questions months later, you’re still dealing with the same local team that knows your property.
Extremely serious, especially in Story Hill’s older homes and Wisconsin’s humid climate. Studies show 98% of basements experience some water damage, and mold can begin growing within 24-48 hours of water exposure. Once established, mold remediation costs far more than prevention.
Mold isn’t just property damage—it’s a health threat, particularly for children, elderly residents, and anyone with asthma or respiratory conditions. Story Hill’s family-friendly demographics make mold prevention especially critical for community health.
Our restoration process specifically targets mold prevention through complete water extraction, proper structural drying, and humidity control monitoring. We don’t leave until moisture levels reach safe ranges that prevent mold growth, protecting both your property value and your family’s health for years to come.
Costs vary based on damage extent, but immediate professional response saves significant money. Clean water damage from burst pipes typically costs $1,400-$2,700 to restore properly, while extensive flooding or delayed response can exceed $7,500 and require major reconstruction.
The real expense comes from waiting. Just one inch of water can cause up to $26,000 in property damage. Delayed restoration often means replacing materials that could have been saved, dealing with mold growth, and facing structural repairs that weren’t initially necessary.
We provide detailed estimates upfront and work directly with your insurance company to maximize covered benefits. Many Story Hill homeowners discover their insurance covers more restoration work than expected when claims are properly documented and professionally presented.
Call us immediately for emergency assessment and water extraction, then contact your insurance company to report the claim. Don’t wait—every hour of delay increases damage severity and restoration costs exponentially.
Document everything with photos before cleanup begins, but only if it’s safe to do so. Photograph the water source, all affected areas, and damaged belongings. Keep samples of damaged materials like carpeting, but don’t dispose of anything without your insurance adjuster’s approval.
Avoid walking through standing water, especially in basements where electrical hazards may exist. Don’t attempt drying with household fans or equipment—improper drying techniques can spread moisture to unaffected areas and actually make damage worse. Leave the restoration to professionals who understand Wisconsin’s climate challenges.
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