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- 24/7 Emergency Response
- We Work With Insurances
You walk into standing water and feel that sinking feeling. Your beautiful hardwood floors, your finished basement, your peace of mind—all threatened. But here’s what happens when you call the right team immediately.
Within an hour, professional-grade extractors are pulling thousands of gallons from your property. Moisture meters confirm what your eyes can’t see—hidden water behind walls and under flooring. Industrial dehumidifiers start working around the clock, preventing the mold growth that turns a water problem into a health hazard.
Your property value stays protected. Your family stays safe. And you get back to your life instead of dealing with weeks of escalating damage because someone didn’t act fast enough.
We understand what River Hills homeowners face. We’ve seen how Wisconsin’s freeze-thaw cycles burst pipes in $700,000 homes. We know how spring snowmelt finds its way into basements that haven’t flooded in decades.
We’re not just another restoration company. We’re the team that shows up when your neighbor’s sump pump fails at 2 AM, when ice dams send water cascading through your ceiling, when that “small” leak behind your washer turns into a major problem.
River Hills families trust us because we do what we say. We arrive when promised, work efficiently, and communicate clearly about what’s happening and what comes next.
First, we assess the full scope of damage—not just what you can see. Water travels through walls, under flooring, into places that look fine from the surface. We use moisture meters and thermal imaging to find every drop.
Next, we extract all standing water using commercial-grade pumps and extractors. Then comes the critical part most people miss—removing moisture from materials that absorbed water. Drywall, insulation, subflooring—if we don’t dry these properly, you’ll have mold problems in a few days.
We monitor humidity levels continuously and adjust our equipment until moisture readings return to normal. Only then do we begin any repairs. This process takes time, but it’s the difference between a proper restoration and a problem that comes back to haunt you.
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Our water removal service includes everything you need to get your property back to pre-damage condition. We handle the initial emergency extraction, structural drying, dehumidification, and moisture monitoring. But we also coordinate with your insurance company, document everything properly, and manage the entire restoration process.
River Hills properties face unique challenges. Your homes often have finished basements, hardwood floors, and custom millwork that require specialized drying techniques. We understand how to protect these valuable features while ensuring complete moisture removal.
We also know the local insurance landscape. Many River Hills homeowners discover their standard policy doesn’t cover certain types of water damage. We help you understand what’s covered, document everything properly, and work with adjusters to maximize your claim.
We typically arrive within 60 minutes of your call, 24 hours a day. Speed matters because water damage doubles every hour it’s left untreated. The difference between a one-hour response and a four-hour response can be thousands of dollars in additional damage.
Our trucks are equipped with everything needed to start extraction immediately. We don’t waste time going back for equipment or waiting until morning to begin work. When you have standing water in your River Hills home, we’re mobilized and on-site fast.
Coverage depends on the source of the water and your specific policy. Most standard homeowners policies cover “sudden and accidental” water damage—like burst pipes, appliance failures, or roof leaks from storm damage. However, they typically exclude flooding from external sources like overland flow or sewer backups.
We work directly with insurance adjusters and help document your claim properly. Many River Hills homeowners are surprised to learn their policy covers more than they initially thought, especially when the damage is documented correctly from the start. We photograph everything, provide detailed moisture readings, and create the documentation insurers need to process claims quickly.
We also help you understand what’s not covered so you can make informed decisions about additional protection like flood insurance or sewer backup endorsements.
Water removal is the first critical step—extracting standing water and beginning the drying process. But complete restoration includes everything needed to return your property to pre-damage condition. That means structural drying, dehumidification, antimicrobial treatments, and rebuilding damaged materials.
Many companies only do water removal, leaving you to coordinate repairs with multiple contractors. We handle the entire process from emergency extraction through final reconstruction. This means one point of contact, consistent quality standards, and faster completion.
For River Hills homeowners, this comprehensive approach is especially important because your properties often have custom features and high-end finishes that require specialized restoration techniques. We understand how to properly restore hardwood floors, preserve millwork, and match existing finishes.
Mold prevention starts with complete moisture removal within 24-48 hours. We use industrial dehumidifiers, air movers, and specialized drying equipment to eliminate moisture from all affected materials—not just surface water. Our technicians monitor moisture levels continuously until readings return to normal.
We also apply antimicrobial treatments to affected surfaces and use HEPA air scrubbers to remove mold spores from the air. If materials like drywall or insulation are too saturated to dry properly, we remove and replace them rather than risk future mold problems.
River Hills’ humid climate makes proper drying especially critical. We adjust our equipment and techniques based on seasonal conditions and your home’s specific characteristics. Our goal is to eliminate the conditions that allow mold to grow, not just treat it after it appears.
First, ensure your safety—don’t enter areas with standing water if there’s any risk of electrical hazards. If it’s safe, try to identify and stop the water source if possible. Take photos for insurance purposes, but don’t delay calling for professional help.
Contact us immediately, even if the damage seems minor. What you see on the surface often represents only a fraction of the actual water intrusion. Water travels behind walls, under flooring, and into areas that look completely dry. The sooner we can assess the full scope and begin extraction, the less damage you’ll have.
Don’t attempt to remove water yourself with household equipment. Shop vacuums and fans aren’t designed for this type of water removal and can actually make the problem worse by spreading moisture to unaffected areas. Professional equipment is necessary to extract water completely and dry materials properly.
Emergency water extraction typically takes a few hours, but complete structural drying usually requires 3-5 days depending on the extent of damage and materials affected. We monitor moisture levels daily and don’t consider the job complete until readings return to normal.
Factors that affect drying time include the type of materials affected, how long water was present, and environmental conditions. Hardwood floors, for example, require more careful drying than tile or concrete. Finished basements with carpet and drywall take longer than unfinished spaces.
We provide daily updates on drying progress and adjust our equipment as needed. River Hills homeowners appreciate this transparency because it helps them plan around the restoration process and understand when they can expect their property to return to normal use.
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