- 100% Satisfaction Guaranteed
- 24/7 Emergency Response
- We Work With Insurances
When sewage strikes your Washington Heights property, you’re not just dealing with a mess—you’re facing serious health risks and potential structural damage that gets worse every hour you wait. The reality is harsh: sewage contains dangerous bacteria, viruses, and pathogens that can make your family sick and destroy everything it touches.
But here’s what life looks like after we handle your sewage emergency: Your home smells clean again. Your floors are safe to walk on barefoot. Your basement is dry and sanitized. Most importantly, you can breathe easy knowing every trace of contamination is gone.
We don’t just clean up the obvious damage. We eliminate the hidden threats—the bacteria lurking in your walls, the moisture that breeds mold, the odors that seem impossible to remove. You get your normal life back, not a property that still feels contaminated.
We at Flood Guys Restoration have been serving Washington Heights and surrounding Wisconsin communities with emergency restoration services when disasters strike. We’re not a national franchise—we’re local Wisconsin professionals who understand the unique challenges our climate and infrastructure create for property owners.
Our IICRC-certified technicians have seen it all: spring thaw backups that flood basements, aging sewer systems that fail during heavy rains, and septic emergencies that threaten rural properties. We know Washington Heights because we live here too.
What sets us apart isn’t just our advanced equipment or 24/7 availability—it’s that we treat every sewage emergency like it’s happening to our own family. Because in a community like ours, it very well might be.
When you call us for sewage damage cleanup in Washington Heights, here’s exactly what happens: We arrive fast—usually within 90 minutes of your call, even in the middle of the night. Our certified technicians immediately assess the contamination level and create a containment plan to prevent the sewage from spreading to clean areas of your property.
Next comes the extraction phase. We use industrial-grade pumps and extraction equipment to remove every drop of contaminated water from your property. This isn’t a shop vacuum job—we’re talking about specialized equipment designed specifically for hazardous waste removal.
The real work begins with sanitization and disinfection. We treat every affected surface with hospital-grade disinfectants, eliminate odors at the molecular level using advanced air scrubbers, and ensure complete decontamination. Finally, we dry and restore your property using professional-grade dehumidifiers and moisture detection equipment. You don’t get your space back until it’s completely safe and dry.
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Your sewage damage cleanup service includes complete contaminated water extraction, biohazard waste disposal, structural sanitization, odor elimination, and moisture control—everything needed to make your Washington Heights property safe again. We handle Category 3 water damage, which is the most serious classification for contaminated water that poses immediate health risks.
Washington Heights properties face unique challenges during sewage emergencies. Our Wisconsin winters can freeze sewer lines, leading to spring backups when everything thaws. Heavy rains overwhelm our aging municipal systems. Rural properties deal with septic failures that can contaminate well water.
We’re equipped to handle all of it: emergency sewage extraction from basements, crawl spaces, and commercial properties; complete sanitization of affected structural materials; professional odor removal that actually works; and coordination with your insurance company to document everything properly. You also get our guarantee that if any sewage-related odors return within 30 days, we’ll come back at no charge to make it right.
We provide 24/7 emergency response to Washington Heights and typically arrive within 90 minutes of your call, even during nights, weekends, and holidays. Sewage emergencies can’t wait—every hour of delay increases health risks and property damage.
Our rapid response time matters because sewage contains dangerous pathogens that multiply quickly in warm conditions. The sooner we can extract contaminated water and begin sanitization, the better we can protect your family’s health and minimize damage to your property’s structure and contents.
Coverage for sewage cleanup depends on your specific policy and the cause of the backup. Most standard homeowner’s policies don’t automatically cover sewer backups, but many Wisconsin residents have added sewer backup coverage as an endorsement to their policy.
We work directly with insurance companies throughout Wisconsin and can help determine your coverage. If you have coverage, we’ll handle the claim documentation and can often bill your insurance directly. If you don’t have coverage, we offer flexible payment options because sewage emergencies can’t wait for perfect financial timing.
Sewage cleanup requires specialized training, equipment, and safety protocols because you’re dealing with Category 3 water—the most contaminated classification. This water contains harmful bacteria, viruses, parasites, and other pathogens that can cause serious illness if handled improperly.
Our IICRC-certified technicians use hospital-grade disinfectants, specialized extraction equipment, and follow strict containment procedures to prevent cross-contamination. Regular water damage cleanup doesn’t address the biohazard risks or require the intensive sanitization process necessary for sewage contamination. We also dispose of contaminated materials according to Wisconsin environmental regulations, which requires special handling and documentation.
We strongly advise against DIY sewage cleanup because of the serious health risks involved. Sewage contains dangerous pathogens that can cause gastrointestinal infections, skin conditions, respiratory issues, and other serious illnesses. Without proper protective equipment and training, you’re putting yourself and your family at risk.
Professional sewage cleanup also requires specialized equipment you can’t rent at the local hardware store—industrial extraction pumps, hospital-grade disinfectants, air scrubbers, and moisture detection tools. Most importantly, improper cleanup often leads to hidden contamination and mold growth that creates bigger problems later. The cost of doing it right the first time is almost always less than the cost of fixing problems from inadequate cleanup.
Complete odor elimination requires more than just masking smells with air fresheners—we attack odors at the molecular level. First, we remove all contaminated materials that can’t be properly sanitized, including saturated carpeting, padding, and porous materials that trap odor-causing bacteria.
Then we use industrial air scrubbers and ozone generators to neutralize airborne contaminants and odors. We also treat all hard surfaces with enzymatic cleaners that break down organic matter causing odors. Our process includes sealing treated surfaces when necessary to prevent odor migration from structural materials. We guarantee our odor elimination work—if sewage odors return within 30 days, we’ll return at no charge to address the problem.
Your immediate priority is safety—keep everyone away from the contaminated area, especially children and pets. Turn off electricity to affected areas from your main panel, but don’t enter standing water to do so. Don’t try to clean anything yourself without proper protective equipment.
Call us immediately at our 24/7 emergency number, then contact your insurance company to report the claim. Take photos of the damage for documentation, but only from safe areas. Don’t use fans or open windows, which can spread contamination to clean areas of your property. The faster you call professionals, the better we can protect your health and minimize property damage.
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