- 100% Satisfaction Guaranteed
- 24/7 Emergency Response
- We Work With Insurances
You’re not dealing with regular water damage. Sewage contains dangerous bacteria, viruses, and pathogens that can make your family seriously ill. That’s why we respond immediately with professional-grade equipment and certified techniques.
Within hours, your property goes from hazardous to completely safe. We extract all contaminated water, remove damaged materials, and sanitize every surface with EPA-approved disinfectants. No lingering odors, no hidden moisture, no health risks.
Your insurance handles the costs while we handle the crisis. You get your life back without the stress, the smell, or the safety concerns that come with sewage emergencies.
Flood Guys Restoration has been protecting Downtown families and businesses for years. We’re not a national chain—we’re your neighbors, living and working in the same communities we serve.
Our team knows Downtown’s unique challenges, from older sewer systems to the specific insurance requirements local adjusters expect. When you call us, you’re getting technicians who understand both the technical side of sewage cleanup and the personal side of helping families through emergencies.
We’ve earned HomeAdvisor certification and built our reputation one satisfied customer at a time. That’s why Downtown residents keep our number handy for the emergencies they hope never happen.
First, we assess the contamination level and create a containment plan to protect unaffected areas. Our certified technicians arrive with full protective gear and industrial-grade equipment designed specifically for Category 3 water damage.
Next comes complete extraction of all sewage and contaminated water using powerful pumps and vacuums. We remove damaged materials that can’t be safely restored, including carpeting, insulation, and drywall that absorbed contamination.
Then we sanitize every surface with EPA-approved disinfectants that eliminate bacteria, viruses, and pathogens. Advanced dehumidifiers and air scrubbers dry the space completely while removing any lingering odors or airborne contaminants.
Finally, we restore your property to pre-damage condition. This includes any necessary repairs, reconstruction, and final air quality testing to ensure your space is completely safe for your family’s return.
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Your sewage cleanup service covers every aspect of restoration, from initial emergency response through final reconstruction. We handle insurance documentation, coordinate with adjusters, and provide detailed photos and reports for your claim.
Downtown properties face unique sewage challenges due to aging infrastructure and heavy rainfall that can overwhelm older sewer systems. Our team understands local building codes, insurance requirements, and the specific restoration techniques that work best in Downtown’s older homes and commercial buildings.
We provide 24/7 emergency response within our 35-mile service radius, covering all of Downtown and surrounding Milwaukee Metro communities. Every job includes complete sanitization, moisture detection, air quality testing, and a final walkthrough to ensure your complete satisfaction and safety.
We provide 24/7 emergency response and typically arrive within 60 minutes of your call in the Downtown area. Sewage emergencies can’t wait—bacteria multiply rapidly, odors penetrate deeper into materials, and health risks increase with every hour of delay.
Our rapid response team comes fully equipped with protective gear, extraction equipment, and sanitization supplies. We start containment and extraction immediately to prevent further contamination and begin the sanitization process that makes your property safe again.
Time is critical with sewage damage because it’s classified as Category 3 water—the most dangerous type of water damage. The sooner we start, the more of your property we can save and the faster we can eliminate health risks for your family.
Sewage contains dangerous bacteria like E. coli, Salmonella, and Campylobacter that cause serious illnesses including vomiting, diarrhea, fever, and abdominal pain. Viruses and parasites in sewage can lead to gastrointestinal infections, skin infections, and respiratory problems.
Children, elderly family members, and anyone with compromised immune systems face even higher risks. Direct contact with sewage through cuts or open wounds can cause severe infections like cellulitis or sepsis, which require immediate medical attention.
Sewage also creates toxic gases like hydrogen sulfide, which can cause headaches, nausea, and lung damage. That’s why we never recommend DIY sewage cleanup—professional protective equipment and sanitization techniques are essential for safe restoration.
Most homeowner’s insurance policies cover sudden sewage backups, but coverage varies depending on the cause and your specific policy terms. We work directly with insurance adjusters and provide detailed documentation to support your claim.
Our team handles all the paperwork, photos, and reports your insurance company requires. We coordinate with adjusters, provide detailed estimates, and ensure the restoration meets insurance standards for complete coverage.
If you’re unsure about your coverage, we can review your policy and explain what’s typically covered. We also offer financing options for any costs not covered by insurance, so you can get the immediate protection your family needs without delay.
We follow IICRC S500 industry standards for Category 3 water damage, using EPA-approved disinfectants that eliminate bacteria, viruses, and pathogens. Our sanitization process includes surface cleaning, air scrubbing, and moisture elimination to prevent mold growth.
Advanced equipment like industrial dehumidifiers, air movers, and HEPA filtration systems ensure complete drying and air purification. We use moisture meters and thermal imaging to detect hidden moisture that could lead to mold or bacterial growth later.
Before we consider any job complete, we conduct final air quality testing and provide documentation that your property meets safe occupancy standards. You get written verification that your space is completely sanitized and safe for your family’s return.
We evaluate each item individually based on contamination level, material type, and restoration feasibility. Non-porous items like metal, glass, and hard plastics can often be thoroughly sanitized and restored to safe use.
Porous materials like fabric, carpet, insulation, and paper products typically require disposal due to deep contamination that can’t be completely eliminated. We document everything for insurance purposes and help you understand what can be saved versus what must be replaced.
Our priority is always your family’s health and safety. If there’s any doubt about an item’s safety after contamination, we recommend replacement rather than risk exposure to harmful pathogens. Your insurance typically covers replacement costs for items that can’t be safely restored.
Sewage is classified as Category 3 water—the most dangerous type of water damage due to harmful bacteria, viruses, and pathogens. Unlike clean water damage, sewage requires specialized protective equipment, sanitization techniques, and disposal procedures.
Regular water damage restoration focuses on drying and preventing mold. Sewage cleanup requires complete decontamination, pathogen elimination, and often removal of contaminated materials that can’t be safely restored. The health risks are immediate and serious.
Our technicians use full protective suits, respirators, and specialized equipment designed for biohazard cleanup. Every surface gets sanitized with hospital-grade disinfectants, and we follow strict protocols for contaminated material disposal to protect both your family and our community.
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