- 100% Satisfaction Guaranteed
- 24/7 Emergency Response
- We Work With Insurances
You walk back into a space that feels normal again. No musty odors, no warped floors, no water stains on the walls. Your basement is bone dry, your hardwood floors are intact, and there’s zero sign that floodwater ever invaded your property.
The mold that destroys other flood victims’ homes never gets a foothold in yours. Your family photos, furniture, and belongings that seemed ruined are cleaned, restored, and returned to you. Your insurance company pays your claim without the usual fights and delays.
Most importantly, you’re living normally again while your neighbors are still dealing with contractors, insurance adjusters, and the lingering smell of water damage months later.
Flood Guys Restoration is a family-owned company that’s been serving Downtown Wisconsin through every major flooding event our area has faced. We’ve restored properties through the devastating 2008 floods that caused nearly $50 million in statewide damage, and we’ve helped hundreds of local families recover from basement floods caused by spring snowmelt and summer storm surges.
We understand how Wisconsin’s aging sewer systems can back up during heavy rains, turning a manageable situation into a disaster. We know which Downtown neighborhoods flood first and which building types are most vulnerable. When you call us, you’re getting technicians who live here, work here, and have seen every type of flood damage our climate can produce.
Our IICRC-certified team combines local knowledge with advanced restoration techniques, giving you the expertise of a national company with the responsiveness of your neighbor next door.
We start with an emergency assessment within hours of your call, using moisture detection equipment to map exactly where water has traveled—including behind walls and under floors where you can’t see it. This prevents the nasty surprises that come weeks later when hidden moisture causes mold outbreaks or structural damage.
Our water extraction phase uses truck-mounted pumps capable of removing thousands of gallons per hour, not the small shop vacuums that leave moisture behind. We extract water from carpets, padding, walls, and even concrete slabs that have absorbed floodwater.
The drying process is where most companies cut corners, but it’s the most critical phase. We use industrial dehumidifiers and air movers positioned strategically throughout your property, monitoring moisture levels in building materials until they reach normal ranges. This typically takes 3-5 days and prevents the mold growth that ruins most flood recovery efforts. Finally, our restoration team repairs and rebuilds damaged areas using materials that match your existing finishes, making it impossible to tell where the damage occurred.
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Your flood damage restoration includes immediate water extraction, structural drying, mold prevention, content cleaning, and complete reconstruction services. We handle emergency board-up to secure your property, work directly with your insurance company, and coordinate all trades needed for full restoration.
Downtown Wisconsin properties face specific flood risks that require local expertise. Our older residential areas often have basements that flood during spring snowmelt, while commercial districts can experience street flooding when storm drains become overwhelmed. We’re equipped with specialized pumps for basement flooding, truck-mounted extraction units for large commercial spaces, and the local knowledge to predict where water will travel in different types of buildings.
We also provide 24/7 emergency services because Wisconsin floods don’t wait for business hours. Summer storms can drop inches of rain in minutes, overwhelming drainage systems and flooding properties before you can react. Our rapid response team is always ready with the equipment and expertise to minimize damage and start the restoration process immediately.
We typically arrive within 1-2 hours of your emergency call, 24 hours a day, 365 days a year. Our rapid response time is critical because water damage doubles in severity every 24 hours it goes untreated.
Our emergency response team stays on standby with fully equipped vehicles ready to deploy immediately. We understand that Wisconsin flooding often happens during severe weather events when other companies can’t or won’t respond. We have backup equipment, multiple crews, and the local knowledge to reach your property safely even during active storm conditions. The faster we start water extraction, the more of your property and belongings we can save, and the less expensive your restoration becomes.
Insurance coverage for flood damage depends entirely on the water source and your specific policy. Internal water sources like burst pipes, appliance failures, or roof leaks are typically covered under standard homeowners insurance, but external flooding usually requires separate flood insurance through FEMA’s National Flood Insurance Program.
We work directly with all major insurance companies and have helped process hundreds of flood damage claims in the Downtown Wisconsin area. Our team documents everything with detailed photos, moisture readings, and damage assessments that insurance adjusters need to approve your claim. We also provide detailed estimates and work with your adjuster to ensure all necessary restoration work is covered. Many of our clients are surprised to learn their coverage is better than they expected when the claim is properly documented and presented.
Mold prevention requires aggressive drying within the first 24-48 hours, which is challenging in Wisconsin’s naturally humid climate. We use commercial-grade dehumidifiers that can remove 50+ gallons of moisture per day, combined with heated air movers that accelerate evaporation from building materials.
Our process includes treating all affected surfaces with EPA-approved antimicrobial solutions that kill existing mold spores and create an environment hostile to new growth. We also remove and dispose of any materials that cannot be properly dried, such as soaked insulation, carpet padding, or drywall that has absorbed contaminated water. Throughout the process, we monitor humidity levels and moisture content in walls and floors using calibrated instruments, ensuring everything reaches safe levels before we consider the job complete. Wisconsin’s climate makes this monitoring especially important because materials that seem dry on the surface often retain moisture that will cause mold problems later.
Your safety comes first—shut off electricity to flooded areas if you can reach the breaker panel safely from a dry area. Take photos of the damage for insurance documentation, then call us immediately because every hour of delay increases damage and restoration costs.
Don’t try to remove large amounts of standing water yourself using household equipment. Shop vacuums and regular fans can actually spread contamination and push moisture deeper into building materials. Avoid walking through floodwater, especially if it might be contaminated with sewage or chemicals from street runoff. Don’t throw away damaged items until we’ve assessed them—many belongings that look ruined can be restored with professional cleaning techniques. Contact your insurance company to report the claim, but don’t wait for their approval to begin emergency water removal. Most policies actually require you to prevent further damage, and delays can void your coverage.
Most residential flood restorations take 5-10 days total, with emergency water extraction completed in 1-2 days and drying taking 3-5 days. Reconstruction time depends on the extent of damage but typically adds another 3-7 days for standard repairs.
The timeline depends heavily on how quickly we can start the process and the extent of damage. A basement flood caught early might be fully restored in a week, while extensive flooding that affects multiple floors could take 2-3 weeks. Wisconsin’s humid climate can extend drying times, especially during summer months, but our commercial equipment overcomes most weather-related delays. We provide daily updates on progress and realistic timelines based on moisture readings and repair requirements. Our goal is always to get you back to normal life as quickly as possible while ensuring the job is done right the first time.
Yes, we handle flood restoration for residential properties, commercial buildings, and industrial facilities throughout Downtown Wisconsin. Our experience ranges from single-family basement floods to large-scale commercial disasters affecting entire buildings.
Commercial flood restoration requires different approaches due to larger spaces, specialized equipment, and business continuity concerns. We understand that every day your business is closed costs money, so we work around your operations when possible and prioritize critical areas first. For retail locations, we might restore customer areas first so you can reopen while we work on back-of-house areas. For office buildings, we coordinate with multiple tenants and building management to minimize disruption. Our team has the equipment capacity and workforce to handle projects of any size, from small residential floods to major commercial disasters requiring coordinated crews and specialized techniques.
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