- 100% Satisfaction Guaranteed
- 24/7 Emergency Response
- We Work With Insurances
Fire doesn’t just burn your walls—it steals your peace of mind. The smoke smell that clings to everything. The soot that seems impossible to clean. The overwhelming feeling of not knowing where to start.
You’re looking at weeks of disruption, right? Not necessarily. Our fire damage restoration process gets most families back in their homes within days, not months. We handle everything from the initial emergency response to the final walkthrough, so you’re not juggling multiple contractors or wondering if something got missed.
The difference is in the details. While others focus on the obvious damage, we’re tracking down hidden smoke residue and moisture from firefighting efforts. We’re preventing the mold growth that shows up weeks later. We’re making sure your insurance claim covers everything it should, not just what’s easy to see.
Flood Guys Restoration has been serving families throughout the Milwaukee Metro Area for years, and we understand what Wisconsin homeowners face after a fire. From the harsh winters that complicate restoration timelines to the specific insurance requirements in our state, we’ve navigated it all.
We’re not a national franchise following a corporate playbook. We’re your neighbors who know that every day your family can’t come home is a day too long. That’s why we maintain our own equipment fleet and keep certified technicians on staff 24/7, instead of making you wait for the “next available appointment.”
Our team has restored everything from small kitchen fires to major structural damage across Juneau Town, WI and surrounding communities. When you call us, you’re getting professionals who’ve seen your exact situation before and know exactly how to handle it.
First, we secure your property within hours of your call. Board-up services, tarping, and emergency stabilization happen immediately to prevent further damage and keep your home safe. You won’t come back to find water damage from rain or vandalism on top of everything else.
Next comes the comprehensive assessment. We document every detail for your insurance company while identifying damage you might not see—like smoke residue in your HVAC system or moisture trapped in wall cavities. This thorough approach prevents problems that surface weeks later and ensures your claim covers the full scope of restoration.
Then we get to work on the actual restoration. Soot and smoke residue removal, odor elimination, structural repairs, and content cleaning all happen in a coordinated sequence. We use specialized equipment to neutralize smoke odors at the molecular level, not just mask them with fragrances that wear off.
The final step is your walkthrough and approval. We don’t consider the job complete until you’re satisfied with every detail. Your home should look and smell better than it did before the fire, and we make sure that’s exactly what happens.
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Our fire damage restoration service covers every aspect of recovery, from emergency response through final reconstruction. Smoke odor removal using advanced ozone and hydroxyl technology. Soot cleaning from walls, ceilings, and contents. Structural repairs and rebuilding. Content cleaning and storage during restoration. Insurance claim documentation and coordination.
Wisconsin’s climate creates unique challenges for fire restoration. Our cold winters can freeze standing water from firefighting efforts, creating additional damage if not addressed immediately. High humidity in summer can accelerate mold growth in fire-damaged areas. We factor these local conditions into every restoration plan, ensuring your property is protected against secondary damage.
You’ll also get dedicated project management throughout the entire process. One point of contact who knows your situation, tracks progress, and keeps you informed. No playing phone tag with different departments or wondering what’s happening next. We handle the coordination with your insurance adjuster, building inspectors, and any specialty contractors needed for your specific situation.
We provide 24/7 emergency response and can typically have a team on-site within 2-4 hours of your call, depending on the time of day and current demand. Our immediate priority is securing your property to prevent further damage from weather, vandalism, or structural issues.
During this initial response, we’ll board up broken windows and doors, tarp damaged roofing, and begin emergency stabilization measures. We’ll also start documenting the damage for your insurance claim and provide you with a clear timeline for the restoration process.
Time is critical after a fire because smoke residue becomes more difficult to remove as it sets, and moisture from firefighting efforts can lead to mold growth within 24-48 hours. Our rapid response helps minimize both the extent of damage and your overall restoration costs.
Most homeowner’s insurance policies provide comprehensive coverage for fire damage, including both the initial damage and secondary issues like smoke and water damage from firefighting efforts. However, the key is proper documentation and understanding exactly what your policy covers.
We work directly with your insurance company and adjuster to ensure all damage is properly documented and covered. This includes obvious damage like burned walls and belongings, as well as less visible issues like smoke residue in your HVAC system, moisture trapped in wall cavities, and the need for specialized cleaning of electronics and textiles.
Our experience with insurance claims means we know what documentation adjusters need and how to present the scope of work in terms they understand. We also handle the paperwork and communication, so you don’t have to become an expert in insurance terminology while dealing with everything else.
The timeline depends on the extent of damage, but most residential fire restoration projects take 2-6 weeks from start to finish. Smaller incidents like kitchen fires might be completed in 1-2 weeks, while major structural fires can take 8-12 weeks or more.
The process typically breaks down as follows: emergency response and stabilization (1-2 days), damage assessment and insurance documentation (3-5 days), cleaning and odor removal (1-2 weeks), and reconstruction and final details (1-4 weeks depending on scope).
We provide you with a detailed timeline during the initial assessment and update you regularly as work progresses. Factors that can affect the schedule include insurance approval processes, availability of specialty materials, weather conditions, and the discovery of additional damage during restoration. We always communicate any timeline changes immediately and work to minimize delays wherever possible.
When done properly with professional equipment and techniques, smoke odor can be completely eliminated—not just covered up. The key is addressing smoke residue at the molecular level using specialized equipment like hydroxyl generators and ozone machines, combined with proper cleaning of all affected surfaces.
Many homeowners try DIY approaches or hire companies that simply paint over smoke damage, but this only masks the problem temporarily. Smoke particles penetrate porous materials like drywall, insulation, and ductwork. Without proper treatment, odors return as temperature and humidity changes cause these particles to release again.
Our process includes cleaning all surfaces, treating porous materials that can be saved, replacing materials that are too damaged to clean effectively, and using advanced air purification technology to neutralize odor molecules. We also clean and seal your HVAC system to prevent odors from circulating throughout your home. The result is complete odor elimination that lasts.
Yes, we handle the complete restoration process from emergency response through final reconstruction. This single-contractor approach eliminates the coordination headaches and potential delays that come with managing multiple companies, and it ensures consistency in quality and timeline throughout your project.
Our team includes certified restoration technicians for the cleaning and mitigation phases, as well as licensed contractors for structural repairs, electrical work, plumbing, and finish work. We also coordinate with specialty contractors when needed for unique situations like structural engineering or hazardous material removal.
Having one company manage the entire process also simplifies your insurance claim, as you’re dealing with a single estimate and point of contact rather than trying to coordinate multiple contractors and ensure their work integrates properly. We take responsibility for the entire project timeline and final result, giving you the peace of mind that comes with true accountability.
First, ensure everyone is safe and stay out of the damaged areas until they’ve been deemed structurally sound by professionals. Contact your insurance company to report the claim, but don’t feel pressured to use their recommended contractors—you have the right to choose your own restoration company.
If it’s safe to do so, you can take photos of the damage for your records, but don’t disturb anything or attempt cleanup yourself. Improper cleaning can actually make smoke and soot damage worse, and you might inadvertently damage items that could otherwise be restored.
Turn off utilities to the affected areas if you can do so safely, and avoid using electrical appliances in fire-damaged areas. If there’s standing water from firefighting efforts, stay out of those areas completely due to electrical hazards. Most importantly, don’t try to stay in the house if there’s significant smoke damage—the air quality can be hazardous even after the fire is out.
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