- 100% Satisfaction Guaranteed
- 24/7 Emergency Response
- We Work With Insurances
When water invades your Story Hill home, every minute counts. You need it gone—fast, completely, and without the lingering problems that come with amateur attempts.
Our water removal process doesn’t just extract standing water. We eliminate moisture from places you can’t see, prevent mold growth that starts in 48-72 hours, and restore your space to actually livable conditions. Not just “looks dry” but genuinely safe and healthy.
Your floors won’t warp. Your walls won’t develop that musty smell. And you won’t be dealing with this same problem again in six months because the job was done right the first time.
We’re Flood Guys Restoration—a family-owned company that’s been serving the Milwaukee Metro Area for years. We know Story Hill. We know the challenges that come with our unpredictable Wisconsin weather and aging infrastructure.
Story Hill residents have seen what happens when storms overwhelm our systems. The August 2024 flooding that hit Milwaukee County hard taught everyone here that water damage isn’t just about burst pipes—it’s about being prepared for the unexpected. We’ve been there through it all, helping neighbors get back on their feet.
When you call us, you’re not getting a corporate call center. You’re getting a local team that understands exactly what you’re dealing with and has the equipment and experience to handle it right.
We start with a thorough assessment using specialized moisture detection equipment. Not just what you can see—we find hidden water in walls, under flooring, and in spaces that cause problems later if missed.
Next comes immediate water extraction using industrial-grade pumps and vacuums. We remove standing water quickly, then focus on moisture that’s absorbed into materials. Our dehumidifiers and air movers work around the clock to pull moisture from the air and accelerate drying.
Throughout the process, we monitor moisture levels with professional-grade meters. When everything tests completely dry—not just surface-dry—we move to cleaning, sanitizing, and restoration. The goal isn’t just removing water; it’s making sure your space is healthier than before the damage happened.
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Our water removal service includes everything you need to get back to normal. Emergency water extraction, structural drying, dehumidification, moisture monitoring, and complete sanitization. We handle the insurance documentation, too.
Story Hill’s recent flooding reminded everyone here that water damage isn’t always predictable. Whether it’s a burst pipe, sewer backup, or storm flooding, our response is the same: fast, thorough, and focused on preventing secondary damage like mold growth.
We use advanced equipment specifically designed for Wisconsin’s climate challenges. High-powered extractors, commercial dehumidifiers, and air movers that work efficiently even in our humid summers. Every piece of equipment is maintained to professional standards because half-working tools create half-solved problems.
We provide 24/7 emergency response throughout the Milwaukee Metro Area, including Story Hill. Most calls get a response within 60-90 minutes, depending on current conditions and location.
Speed matters with water damage because mold can start growing in 48-72 hours, and the longer water sits, the more damage it causes to flooring, walls, and personal belongings. Our trucks are equipped with everything needed to start extraction immediately upon arrival.
We keep crews on standby specifically for emergencies because we know water damage doesn’t wait for business hours. When you call our emergency line, you reach someone who can dispatch help right away, not an answering service that takes messages.
We use industrial-grade water extraction equipment designed for residential and commercial properties. This includes truck-mounted pumps for large-scale extraction, portable extractors for tight spaces, and specialized tools for different types of water damage.
Our dehumidifiers and air movers are commercial-grade units that work faster and more efficiently than consumer models. We also use moisture meters and thermal imaging cameras to detect hidden water that could cause problems later if missed during the initial assessment.
All our equipment is maintained to manufacturer specifications and calibrated regularly. We don’t rent equipment or use consumer-grade tools because water removal isn’t a DIY project—it requires professional equipment operated by trained technicians who understand how to use it effectively.
Coverage depends on your specific policy and the cause of the water damage. Generally, sudden and accidental water damage—like burst pipes, appliance malfunctions, or storm damage—is covered by most homeowner’s policies.
However, damage from neglect, gradual leaks, or flooding from external sources may not be covered, or might require separate flood insurance. We work directly with insurance companies and can help document the damage properly for your claim.
We’ll take photos, provide detailed reports, and communicate directly with your adjuster when needed. Our goal is to make the insurance process as smooth as possible while ensuring you get the coverage you’re entitled to under your policy.
Mold prevention starts with complete moisture removal, not just surface drying. We use moisture meters to test materials throughout the drying process, ensuring everything reaches safe moisture levels before we consider the job complete.
Our dehumidifiers and air movers run continuously until all materials test dry. We also apply antimicrobial treatments to affected areas as needed, and we monitor humidity levels in the space to prevent conditions that encourage mold growth.
The key is understanding that mold can start growing within 48-72 hours in the right conditions. That’s why we work quickly and thoroughly, using professional-grade equipment that removes moisture from the air and materials faster than mold can establish itself.
We handle all categories of water damage, from clean water (burst pipes, appliance leaks) to contaminated water (sewer backups, storm flooding). Each type requires different safety protocols and treatment methods.
Clean water damage is the most straightforward—extract, dry, and restore. Gray water (washing machine overflow, dishwasher leaks) requires sanitization. Black water (sewer backups, flood water) requires specialized safety equipment and complete sanitization of affected areas.
Story Hill residents have dealt with all types, especially after the recent flooding that affected so many homes in Milwaukee County. We have the training, equipment, and certifications to handle any water damage situation safely and effectively, regardless of the source or contamination level.
Initial water extraction usually takes a few hours to a full day, depending on the amount of water and the size of the affected area. Complete drying typically takes 3-5 days for most residential water damage situations.
However, every situation is different. Factors like humidity levels, airflow, the type of materials affected, and the extent of the damage all influence drying time. We use moisture meters to track progress and only consider the job complete when everything tests dry.
We provide daily updates on the drying progress and adjust our equipment placement as needed to ensure efficient drying. Our goal is to get you back to normal as quickly as possible while ensuring the job is done thoroughly enough to prevent future problems.
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