- 100% Satisfaction Guaranteed
- 24/7 Emergency Response
- We Work With Insurances
When water hits your property, every minute counts. You’re looking at potential mold growth within 24-48 hours, structural damage that gets worse by the hour, and belongings that might be lost forever.
We stop that clock. Our emergency response team arrives fast, extracts standing water immediately, and starts the drying process that prevents secondary damage. You get your property back to pre-damage condition, not some patched-up version that causes problems later.
The result? You’re back to normal life instead of dealing with ongoing water damage issues, insurance headaches, or expensive repairs that could have been prevented with immediate professional response.
We are your local, family-owned water damage restoration company serving Downtown, WI and the surrounding 35-mile radius. We’ve built our reputation on being there when our neighbors need us most—24 hours a day, 365 days a year.
Wisconsin’s weather doesn’t wait for business hours, and neither do we. From the record-breaking floods that hit Milwaukee County to everyday basement water emergencies, we’ve seen it all and restored it all.
Our IICRC-certified technicians use advanced equipment and proven techniques, but what really sets us apart is treating every emergency like it’s happening to our own family. Because in Downtown, WI, that’s exactly what you are.
Our restoration process eliminates guesswork and gets you back to normal as quickly as possible. First, we conduct a thorough assessment of all water damage—visible and hidden—using specialized moisture detection equipment to map out exactly what needs attention.
Next comes immediate water extraction using powerful pumps and vacuums, followed by strategic drying and dehumidification. We don’t just dry surfaces; we dry structural materials to prevent mold growth and secondary damage.
Finally, we handle repairs and reconstruction to restore your property to pre-damage condition. Throughout the entire process, we work directly with your insurance company, document everything properly, and keep you informed every step of the way. You get one team handling everything from start to finish.
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Water damage in Downtown, WI comes from multiple sources, and we handle them all. Burst pipes, sump pump failures, storm flooding, appliance leaks, roof leaks, and sewage backups each require different approaches and equipment.
Our comprehensive service includes emergency water extraction, structural drying, dehumidification, mold prevention, content cleaning and restoration, and complete reconstruction services. We also provide emergency board-up and tarping services to prevent further damage.
Given Wisconsin’s climate patterns—from heavy spring snowmelt to intense summer storms—we understand the unique challenges Downtown properties face. Our local expertise means we know which basements flood first during heavy rains, which neighborhoods have aging plumbing issues, and how to work with local building codes and insurance requirements specific to our area.
We provide 24/7 emergency response throughout Downtown, WI and typically arrive on-site within 60-90 minutes of your call. Water damage gets worse by the hour, so immediate response is critical to preventing secondary damage like mold growth and structural issues.
Our emergency response includes immediate water extraction, moisture assessment, and damage mitigation to stop the problem from spreading. We understand that water emergencies don’t wait for convenient times, which is why we maintain fully equipped trucks and certified technicians ready to respond any time of day or night.
The faster we can start the restoration process, the more of your property and belongings we can save, and the quicker you can get back to normal life.
Insurance coverage for water damage depends on the source of the water and your specific policy. Generally, sudden and accidental water damage—like burst pipes, appliance failures, or roof leaks—is covered by standard homeowner’s insurance policies.
However, flood damage from external sources like storm water entering through doors, windows, or foundation cracks typically requires separate flood insurance. The key question insurance adjusters ask is “where did the water start?” We help document the source and extent of damage properly to support your insurance claim.
We work directly with insurance companies, understand their requirements, and can often bill them directly to minimize your out-of-pocket expenses. Our detailed documentation and professional restoration process help ensure your claim is processed smoothly and completely.
Our complete water damage restoration process includes five key phases: assessment, water extraction, drying and dehumidification, cleaning and sanitizing, and restoration/reconstruction. We start with moisture mapping using specialized equipment to identify all affected areas, including hidden moisture in walls and flooring.
Water extraction involves removing standing water with powerful pumps and extractors, followed by strategic placement of air movers and dehumidifiers to dry structural materials thoroughly. We monitor moisture levels daily until everything reaches proper dryness standards.
The final phases include cleaning and sanitizing affected areas to prevent mold growth, followed by any necessary repairs or reconstruction to restore your property to pre-damage condition. Throughout the process, we document everything for insurance purposes and keep you informed of our progress.
Mold prevention starts with rapid response and proper drying techniques. Mold can begin growing within 24-48 hours in moist conditions, so immediate water extraction and drying are critical. We use industrial-grade dehumidifiers and air movers positioned strategically to create optimal drying conditions.
Our technicians monitor moisture levels in all materials—not just surfaces—using professional moisture meters. We don’t consider the job complete until moisture readings reach acceptable levels throughout the affected structure. This includes checking inside wall cavities, under flooring, and other hidden areas where moisture can linger.
We also apply antimicrobial treatments to affected surfaces as needed and ensure proper ventilation throughout the drying process. If mold growth has already begun, we have certified mold remediation capabilities to safely remove it and prevent future growth.
Your safety comes first—if there’s any risk of electrical hazards, structural damage, or contaminated water, evacuate the area immediately and call professionals. For safe situations, stop the water source if possible (turn off main water valve for pipe bursts), then call us for emergency response.
Document the damage with photos for insurance purposes, but don’t delay calling for help. Remove valuable items from the affected area if you can do so safely, but don’t attempt major water extraction yourself—you need professional equipment to prevent secondary damage.
Avoid using regular household fans or opening windows, which can actually slow proper drying and spread moisture to unaffected areas. The most important thing is getting professional help quickly—we’ll handle the rest and guide you through the entire process.
Yes, we work with all major insurance companies and understand their specific requirements for water damage claims. We’ve handled claims for State Farm, Allstate, American Family, Progressive, USAA, and dozens of other carriers throughout our years serving Downtown, WI.
Our team knows how to document damage properly, provide detailed estimates using industry-standard software, and communicate effectively with adjusters to ensure your claim is processed efficiently. We can often bill insurance companies directly, which minimizes your out-of-pocket expenses during an already stressful time.
We also understand the difference between covered water damage and flood damage, and we’ll help you navigate these distinctions. Our goal is to restore your property completely while maximizing your insurance benefits and minimizing your financial burden.
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