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- 24/7 Emergency Response
- We Work With Insurances
Sewage damage isn’t just disgusting—it’s dangerous. Every hour contaminated water sits in your Shorewood home, harmful bacteria multiply and property damage spreads. You need complete decontamination that actually eliminates health risks, not surface cleaning that looks good but leaves problems behind.
Professional sewage cleanup means walking into a space that’s genuinely safe for your family. No hidden contamination growing in walls. No lingering odors that come back in a week. No wondering if dangerous pathogens are still lurking where you can’t see them.
When we’re finished, you get documentation proving your home meets safety standards. Your insurance company gets the paperwork they need. Most importantly, you get peace of mind that the job was done right the first time.
We serve Shorewood as a family-owned company that understands this community’s specific sewage backup risks. Your neighborhood’s beautiful mature trees? Their roots infiltrate those aging clay sewer lines from the 1920s and 30s. Heavy spring rains? They overwhelm Shorewood’s combined sewer systems and cause basement backups.
We’ve handled sewage emergencies in homes near the river, in the historic districts, and throughout Shorewood’s residential areas. Each situation is different, but our approach stays consistent: fast response, complete decontamination, and restoration that actually lasts.
Local expertise matters when you’re dealing with contaminated water in your home. We know what works in Shorewood’s older homes, and we know how to navigate the challenges that come with this area’s infrastructure.
Step one is immediate assessment of contamination levels and affected areas. We don’t just look at obvious damage—we check behind walls, under flooring, and in spaces where sewage water travels but isn’t immediately visible. This prevents surprises later and ensures we address the full scope of the problem.
Emergency water extraction comes next, using industrial pumps designed for contaminated water removal. We remove all standing sewage and extract moisture from carpets, padding, and other materials. Anything too contaminated to safely restore gets removed completely—because some materials simply cannot be cleaned to safe standards.
Decontamination follows with hospital-grade disinfectants and specialized techniques that eliminate dangerous pathogens. We dry and dehumidify affected areas using professional equipment that prevents mold growth. Finally, we restore damaged areas and conduct thorough testing to verify everything meets safety standards before we consider the job complete.
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Our sewage damage cleanup service handles every aspect of restoration: emergency water extraction, contaminated material removal, complete sanitization, odor elimination, structural drying, mold prevention, and area restoration. One team, one point of contact, one comprehensive solution.
Shorewood’s sewage backup patterns are predictable if you know what to look for. Spring storms overwhelm the combined systems near Oakland Avenue. Tree roots create chronic problems in the older neighborhoods with clay laterals. Basement backups happen frequently in homes built before modern backflow prevention was standard.
We document everything for insurance claims, provide detailed moisture readings throughout the drying process, and include follow-up inspections to ensure our work holds up over time. You get industrial-grade equipment, professional-grade results, and the kind of thorough documentation that insurance companies require for sewage damage claims.
We provide 24/7 emergency response and typically arrive within 90 minutes of your call. Sewage damage can’t wait for business hours—every hour that contaminated water sits increases health risks and property damage exponentially.
The first few hours are critical for limiting contamination spread and preventing secondary damage like mold growth. We dispatch immediately because we understand that sewage emergencies are genuine health hazards that require immediate professional intervention.
Fast response also saves you money in the long run. Quick extraction and decontamination prevent damage from spreading to unaffected areas of your home. What starts as a basement problem can become a whole-house issue if not addressed immediately by professionals with the right equipment.
Sewage water contains harmful bacteria, viruses, and pathogens including E. coli, Hepatitis A, Salmonella, and other organisms that cause serious illness. This is classified as Category 3 water—the most dangerous type of water damage. Direct contact can cause skin infections, gastrointestinal illness, and respiratory problems.
Unlike clean water flooding, sewage contamination poses immediate health risks even from breathing air in affected areas. The contamination soaks into porous materials like drywall, insulation, and flooring, creating ongoing exposure risks if not properly removed or decontaminated.
Children, elderly family members, and anyone with compromised immune systems face particularly high risks from sewage exposure. Professional cleanup isn’t just about property damage—it’s about eliminating genuine health hazards that can cause serious illness or long-term health problems.
Sewage cleanup requires specialized protective equipment, professional-grade disinfectants, and industrial extraction equipment that aren’t available to homeowners. Without proper training and equipment, you risk incomplete decontamination that leaves dangerous pathogens behind.
The health risks of DIY sewage cleanup are substantial. Household cleaners and equipment aren’t designed for Category 3 water contamination. Improper handling can spread contamination to unaffected areas or create airborne exposure risks for your entire family.
Insurance companies typically require professional documentation for sewage damage claims. DIY cleanup often voids coverage or results in claim denials. Professional restoration includes moisture monitoring, mold prevention, and documentation that protects both your health and your insurance coverage.
Mold prevention requires complete moisture removal using industrial dehumidifiers and air movers, plus continuous monitoring until all materials reach safe moisture levels. Surface drying isn’t enough—moisture trapped in walls, subfloors, or insulation will cause mold problems within days.
We remove any materials that can’t be properly dried or decontaminated, because contaminated porous materials like drywall and insulation are nearly impossible to restore safely. Our equipment runs continuously until moisture readings confirm complete drying throughout affected areas.
Antimicrobial treatments prevent mold growth on surfaces that can be safely restored. Air filtration during cleanup prevents mold spores from spreading to clean areas. The key is addressing moisture immediately and thoroughly—mold prevention costs far less than mold remediation after it’s already established.
Shorewood’s infrastructure creates unique sewage backup risks. Many homes were built between 1920-1940 with clay sewer laterals that crack over time, allowing tree root infiltration. The mature trees that make Shorewood beautiful also create chronic sewer line problems as roots seek water sources.
Combined sewer systems in parts of Shorewood become overwhelmed during heavy spring rains, causing backups when storm water exceeds system capacity. The Village’s sewer system includes approximately 158,400 feet of pipes ranging from 8 to 72 inches, with much of the original infrastructure dating to the early 1900s.
Individual home factors include aging cast iron pipes, inadequate backflow prevention, and basement floor drains connected to old systems that can’t handle modern water volumes. Regular maintenance helps, but some backup causes are beyond homeowner control—that’s why having immediate professional help available matters so much.
Sewage backup coverage varies significantly between insurance policies and often requires specific endorsements or riders beyond standard homeowner coverage. Many policies exclude sewer backup damage unless you’ve purchased additional coverage specifically for this type of loss.
Coverage typically depends on the backup source—whether it originates from your property’s lateral line, the municipal system, or storm-related flooding. Each scenario has different coverage rules, deductibles, and claim requirements that affect your out-of-pocket costs.
We work directly with insurance companies and understand their documentation requirements for sewage damage claims. Professional restoration provides the detailed records, moisture readings, and photographic evidence insurance companies need to process claims efficiently. Getting your coverage questions answered before you need it saves significant stress during an emergency.
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