- 100% Satisfaction Guaranteed
- 24/7 Emergency Response
- We Work With Insurances
You don’t just want the water gone. You want your basement dry, your floors safe to walk on, and the confidence that mold won’t show up in three weeks because someone missed a wet spot behind the water heater.
Real flood damage cleanup means addressing what you can see and what you can’t. Standing water is obvious, but moisture trapped in wall cavities, under flooring, and in insulation creates the problems that surface later. We use professional moisture detection equipment to find hidden water that causes long-term damage.
When we finish, you get documentation showing moisture levels are back to normal, damaged materials are properly restored or replaced, and your property is genuinely ready for normal use. Not just dry on the surface—actually restored.
Flood Guys Restoration is family-owned and based right here in the Milwaukee area. We’ve handled flood damage cleanup throughout Shorewood for years, so we understand what happens when the Milwaukee River rises or when storm water overwhelms the Village’s combined sewer system.
We’ve seen the basement flooding that hits properties near Atwater Park during heavy rain events. We know which neighborhoods get hit hardest and why. That local knowledge matters when you’re dealing with contaminated water from sewer backups or trying to dry out a basement that’s flooded three times in five years.
Our equipment stays ready 24/7 because flood damage doesn’t wait for business hours. When Shorewood residents need emergency flood cleanup, they call us because we’re part of this community and we understand what’s at stake.
First, we assess what you’re dealing with. Not just the obvious standing water, but contamination levels, structural concerns, and hidden moisture that could cause problems later. We document everything for your insurance company and explain what needs to happen next.
Water extraction comes next, using truck-mounted equipment that removes water faster than portable units. We’re not just pumping out puddles—we’re extracting moisture from carpets, padding, and other materials that hold water. Speed matters here because every hour water sits, damage spreads.
The drying process takes 3-5 days with professional dehumidifiers and air movers running continuously. We monitor moisture levels in walls, floors, and other materials daily, adjusting equipment as needed. You’ll see the readings yourself, so you know when everything is actually dry, not just when it looks dry.
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Our flood damage cleanup service handles the entire process from initial water extraction through final restoration. You get professional equipment, contaminated material disposal, structural drying, and repairs needed to return your property to pre-loss condition.
Shorewood’s unique challenges require specific expertise. The Village’s combined sewer system can cause sewage contamination during heavy storms, requiring specialized cleanup protocols. Properties near the Milwaukee River face different challenges than those in other parts of the Village, and we adjust our approach accordingly.
We work directly with insurance companies to document damage properly and maximize your coverage. Our detailed moisture readings, photo documentation, and repair estimates support your claim and help ensure you get the coverage you’re entitled to receive.
We typically arrive within 60-90 minutes of your call, 24 hours a day. Flood damage gets worse every hour water sits, so speed matters more than almost anything else in this situation.
Our response time matters because the first few hours determine how much of your property can be saved versus what needs to be replaced. Carpets that can be dried and restored in the first 24 hours often need complete replacement if water sits for days.
We keep emergency equipment ready and technicians on call because flood emergencies don’t follow normal business schedules. When you call, you get immediate response, not an answering service promising someone will call you back tomorrow.
Clean water comes from sources like broken pipes or appliance leaks—it’s sanitary when it first appears. Gray water contains some contamination, like from washing machines or dishwashers. Black water is heavily contaminated with sewage or outdoor flood water.
Shorewood’s combined sewer system creates black water situations during heavy storms when sewage backs up into basements. This requires specialized cleanup procedures, protective equipment for our technicians, and often means removing and disposing of contaminated materials that can’t be safely cleaned.
Each category requires different safety protocols and cleanup methods. We test water contamination levels and adjust our procedures accordingly, ensuring your family’s safety throughout the cleanup process. You’ll know exactly what type of contamination you’re dealing with and what that means for the cleanup.
Coverage depends on what caused the flooding and your specific policy terms. Sudden pipe breaks are typically covered under standard homeowners insurance. Storm water flooding usually requires separate flood insurance, which many Shorewood residents don’t have.
We work with insurance companies daily and help document your damage to support your claim. Our detailed photos, moisture readings, and repair estimates give adjusters the information they need to process your claim efficiently.
Insurance can be complicated, especially with Shorewood’s combined sewer backup issues. We help you understand what’s covered, work with your adjuster, and provide direct billing when possible to minimize your out-of-pocket expenses during an already stressful time.
Mold prevention starts with removing water quickly and drying everything completely within 48 hours. We use professional-grade dehumidifiers and air movers to pull moisture from materials, not just dry the surface.
Our moisture meters detect water inside walls, under flooring, and in other hidden areas where mold typically starts. We monitor these readings throughout the drying process and don’t consider the job complete until moisture levels return to normal in all affected areas.
Sometimes prevention means removing materials that can’t be properly dried, like saturated insulation or severely damaged drywall. This aggressive approach costs more upfront but prevents expensive mold remediation later and protects your family’s health.
Shorewood sits along the Milwaukee River with an aging combined sewer system that handles both storm water and sewage. During heavy rainfall, this system can become overwhelmed, causing backups into basements and street flooding.
The Village has invested in infrastructure improvements, but individual properties still face risks during major storm events. Properties in lower-lying areas and those near the river are particularly vulnerable when storm water can’t drain properly.
Understanding these local conditions helps us respond more effectively to flood damage. We know which areas typically flood first, what types of contamination to expect, and how to address the specific challenges Shorewood properties face during flooding events.
Most residential flood damage cleanup takes 5-7 days from start to finish, though this varies based on the extent of water damage and materials affected. The drying process alone typically requires 3-5 days with professional equipment running continuously.
Extensive damage involving structural repairs, flooring replacement, or major contamination can extend the timeline to several weeks. We provide realistic timeframes upfront based on what we find during our initial assessment, not generic estimates.
Wisconsin’s humidity levels affect drying times, especially during summer months. Our equipment is calibrated for local conditions, and we adjust our approach based on current weather patterns to ensure complete drying regardless of seasonal factors.
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