- 100% Satisfaction Guaranteed
- 24/7 Emergency Response
- We Work With Insurances
You don’t want to spend weeks wondering if your home will ever feel the same. Our flood damage cleanup process removes standing water completely, dries everything thoroughly, and stops mold before it starts growing in your walls.
You’ll see our industrial equipment working within hours—extracting water from places you didn’t know it could hide. Your hardwood floors, custom millwork, and valuable belongings get professional treatment that actually works.
The relief comes from knowing we handle everything from start to finish. No coordinating multiple contractors, no wondering if the job was done right, no surprises months later when problems surface.
We at Flood Guys Restoration understand River Hills properties and the standards this community expects. We’ve restored homes here through everything from burst pipe emergencies to the major flooding that hit Southeast Wisconsin in August 2025.
Your large property and quality finishes need more than basic water removal. We bring the advanced equipment and expertise that gets the job done right the first time, protecting your investment and your family’s health.
What matters is results. We use proven techniques and professional-grade equipment because cutting corners on flood cleanup leads to bigger problems later—problems that cost far more than doing it right from the start.
We start with a complete damage assessment using moisture detection equipment that finds water in places you can’t see. This tells us exactly what we’re dealing with so there are no surprises later.
Water extraction comes next—industrial pumps and vacuums that remove standing water fast and completely. Then we position professional drying equipment throughout your space to pull moisture from materials like subflooring and wall cavities.
We monitor moisture levels daily because materials that feel dry can still harbor enough water to grow mold. Only when everything reaches proper dryness levels do we move to repairs and restoration.
The final step is a thorough inspection where we verify everything meets our standards. We document the work for your insurance company and make sure you’re completely satisfied before we’re done.
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Our service includes emergency water removal, structural drying, moisture testing, mold prevention, and complete restoration of damaged areas. You get one team handling everything instead of juggling multiple contractors.
River Hills properties often feature valuable materials that need expert handling during restoration. We have experience with hardwood floors, custom cabinetry, and high-end finishes that require special care to restore properly.
Insurance coordination is part of what we do. We document everything properly, work with adjusters when needed, and help ensure you get the coverage you deserve. After major flooding like Milwaukee County experienced recently, proper documentation makes the difference between full coverage and fighting for every dollar.
We provide 24/7 emergency response and typically arrive within 90 minutes anywhere in River Hills. Speed matters because water damage spreads fast—what looks manageable can become major structural damage in just a few hours.
Our trucks carry all necessary equipment so we start water extraction immediately rather than wasting time with return trips. This immediate response is especially critical for River Hills’ larger properties where water can travel through extensive floor plans and cause damage far from the original source.
The faster we start, the more we can save. Every hour of delay increases the risk of permanent damage, mold growth, and the need for extensive reconstruction instead of restoration.
Most homeowners policies cover sudden water damage from sources like burst pipes, appliance failures, or storm water entering through damaged roofs or windows. Coverage depends on your specific policy and the water source, but emergency mitigation is typically covered.
We work directly with insurance companies and provide the detailed documentation adjusters need—moisture readings, damage photos, and professional assessment reports. This documentation often makes the difference between smooth claim processing and lengthy disputes.
Contact your insurance company immediately, but don’t wait for approval to start emergency water removal. Most policies require you to prevent further damage, and delaying professional cleanup often leads to much larger claims later.
Flood water is usually contaminated with bacteria, chemicals, and debris that make cleanup more complex and potentially dangerous. This contaminated water requires different treatment than clean water from burst pipes or appliance leaks.
Contaminated flood water often means that porous materials like carpet, padding, drywall, and insulation need complete replacement rather than drying and cleaning. The cleanup process also requires specialized disinfection and safety protocols to protect your family’s health.
We assess the contamination level and water category to determine the right cleanup approach. Clean water gets one treatment protocol, while contaminated flood water requires more extensive measures including proper disposal of affected materials and thorough disinfection of all surfaces.
Mold prevention requires more than just removing standing water and waiting for things to air dry. We use moisture meters to test building materials and ensure they reach safe moisture levels—typically below 15% for wood materials.
Our industrial dehumidifiers and air movers create controlled drying conditions that pull moisture from hidden areas like wall cavities and subflooring. We also apply antimicrobial treatments when appropriate to prevent mold spores from taking hold.
The key is professional moisture monitoring throughout the process. Materials can feel dry to the touch but still contain enough moisture to support mold growth. That’s why we use calibrated testing equipment rather than guessing when the drying process is complete.
Safety first—turn off electricity to affected areas if you can reach the breaker safely from a dry location. Don’t enter standing water if electrical outlets or appliances might be submerged, and watch for structural damage that could make areas unsafe.
Call us immediately for emergency response. The faster we can start water extraction, the more damage we can prevent. While waiting, try to stop the water source if possible and move valuable items to dry areas if you can do so safely.
Take photos for insurance documentation, but don’t attempt major cleanup yourself. Professional equipment is needed to extract water from building materials effectively, and improper cleanup techniques can actually make the damage worse or create conditions for mold growth.
Most residential projects take 3-7 days for the drying phase, depending on the extent of damage and materials affected. River Hills’ larger properties with extensive damage may need additional time for thorough restoration.
Water extraction typically happens within the first day, followed by 2-5 days of controlled drying using professional equipment. We monitor progress daily and adjust our approach as needed to ensure complete drying without causing additional problems.
Repairs like replacing drywall, flooring, or trim happen after drying is complete. We coordinate this work to minimize disruption and can usually complete most restoration within a week of starting, depending on how much reconstruction is needed.
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